Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Local Management Culture Overseas: Handelsbanken Sweden and Handelsbanken UK
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies.
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies.
2014 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

ABSTRACT Title: Local Management Culture Overseas: Handelsbanken Sweden and Handelsbanken UK Level: Final assignment for Master Degree in Business Administration Author: Rosa Bergheim and Michael Ings Supervisor: Maria Fregidou-Malama Examiner: Akmal Hyder Date: 2014 – January

Aim: The aim with this study is to investigate what management practice Handelsbanken is using in Handelsbanken Sweden and Handelsbanken UK. In order to find out if Handelsbanken has adapted the same management practice in the UK, the focus has been on researching Handelsbanken’s organizational structure, decision-making and motivation, through comparing the two countries national culture with each other.

Method: A qualitative research was used for this study, which included ten interviews with branch managers from Handelsbanken Sweden and Handelsbanken UK.

Result & Conclusions: Handelsbanken has applied a standardized management approach in both UK and Sweden, highlighted by decentralization in both countries. Autonomy, trust and responsibility together with the pension fund Oktogonen were seen as central motivation factors. Furthermore the study shows that the Swedish long-term approach to business was implemented in Handelsbanken UK.

Suggestions for future research: This study focused on two of Handelsbanken’s home markets, further research could be conducted through including Handelsbanken’s other home markets, more branch managers and subordinates.

Contribution of the thesis: Although existing research discusses companies that are doing business outside their domestic market, the relevant literature concentrating on the banking industry in one bank focusing on the managerial practices is still relatively sparse. These topics are covered in this study.

Key words: Banking industry, Culture, Management, Organizational structure, Motivation 

Place, publisher, year, edition, pages
2014. , 76 p.
Keyword [en]
Banking industry, Culture, Management, Organizational structure, Motivation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hig:diva-16269Archive number: FE1:18/2014OAI: oai:DiVA.org:hig-16269DiVA: diva2:694009
Educational program
Business administration – master’s programme (one year)
Supervisors
Examiners
Available from: 2014-02-21 Created: 2014-02-05 Last updated: 2014-02-21Bibliographically approved

Open Access in DiVA

fulltext(1040 kB)427 downloads
File information
File name FULLTEXT01.pdfFile size 1040 kBChecksum SHA-512
58f902196acf3983446a7c879e3790f4baa3b0fd61a65feb4829b22f7c6117288a41a2756476c3c8e12418a2429206df9bf3a0e8ab10fef55451bb7a5c60e9d3
Type fulltextMimetype application/pdf

By organisation
Department of Business and Economic Studies
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 427 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 761 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf