Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Den emotionella intelligensens betydelse för konflikthantering hos studenter
Linnaeus University, Faculty of Health and Life Sciences, Department of Psychology.
Linnaeus University, Faculty of Health and Life Sciences, Department of Psychology.
2014 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The significance of emotional intelligence in conflict handling among students (English)
Abstract [sv]

Sambandet mellan emotionell intelligens och konflikthantering är ett relativt outforskat område, framför allt inom universitetsmiljö. I denna studie utreds huruvida nivån av emotionell intelligens har någon betydelse för preferens för olika konflikthanteringsstilar. Mätinstrumenten “The Assessing Emotion Scale” och “ The Dutch Test for Conflict Handling” användes på 100 studenter för att bedöma graden av emotionell intelligens och valet av konflikthanteringsstil. Varken emotionell intelligens eller konflikthanteringsstil var med säkerhet statistiskt signifikant beroende av kön totalt sett, däremot fanns ett starkt samband mellan “Samverkan” och “Kompromiss” till nivå av emotionell intelligens, framför allt hos kvinnor men inte hos män. Resultaten av denna studie visade att sättet att lösa konflikter inte är könsberoende utan tycks vara mer relaterade till individuella egenskaper hos varje person. Dessutom tycks personer med högre grad av emotionell intelligens föredra “Samverkan” och “Kompromiss” i konflikter.

Abstract [en]

The relationship between emotional intelligence and conflict management is an area, which is relatively poorly researched especially in a university environment. In the present study, the effect of level of emotional intelligence on preference for varying styles of conflict management is investigated. The research instruments “The Assessing Emotion Scale” and “The Dutch Test for Conflict Handling” were given to 100 students in order to assess level of emotional intelligence and preference for conflict management style. Results indicated that neither level of emotional intelligence nor conflict management styles were statistically significantly influenced by gender. A strong association between “Problemsolving” and “Compromising” to level of emotional intelligence was seen in women. In men, this association was not seen. The results of this study indicate that styles to resolve conflict were not directly gender related, but rather related to the qualities shown by each individual. Additionally, individuals with a higher level of emotional intelligence preferred “Problemsolving” and “Compromising” in conflict management.

Place, publisher, year, edition, pages
2014. , 28 p.
Keyword [en]
Emotional Intelligence, Conflict Management, Conflict Management Styles, Students, University
Keyword [sv]
Emotionell Intelligens, Konflikthantering, Konflikthanteringsstilar, Studenter, Universitet
National Category
Psychology
Identifiers
URN: urn:nbn:se:lnu:diva-31731OAI: oai:DiVA.org:lnu-31731DiVA: diva2:691756
Subject / course
Psychology; Psychology
Educational program
Human Resource Management Programme, 180 credits; Human Resource Management Programme, 180 credits
Supervisors
Examiners
Available from: 2014-02-04 Created: 2014-01-28 Last updated: 2014-02-04Bibliographically approved

Open Access in DiVA

Den Emotionella Intelligensens Betydelse För Konflikthantering Hos Studenter(500 kB)421 downloads
File information
File name FULLTEXT01.pdfFile size 500 kBChecksum SHA-512
afdbea12977ad5e40978a3cc4d3a44d56924ebdb97c55d9a642c3f5c88342c166bce9c8ac71b5cd2b862ed40bd518512eef73bd3a7dafed3b0f61f85fba78ced
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Anderson, JenniferSahlberg, Helena
By organisation
Department of Psychology
Psychology

Search outside of DiVA

GoogleGoogle Scholar
Total: 421 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 516 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf