Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
How Can Clients Improve the Quality of TransportInfrastructure Projects?: The Role of Knowledge Managementand Incentives
KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Building and Real Estate Economics.ORCID iD: 0000-0002-1729-3933
KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Building and Real Estate Economics.ORCID iD: 0000-0002-6193-4427
KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management.ORCID iD: 0000-0003-4841-5056
2013 (English)In: Scientific World Journal, ISSN 1537-744X, E-ISSN 1537-744X, Vol. 2013Article, review/survey (Refereed) Published
Abstract [en]

The aimof this paper is to argue for a number of statements about what is important for a client to do in order to improve quality innew infrastructure projects, with a focus on procurement and organizational issues.The paper synthesizes theoretical and empiricalresults concerning organizational performance, especially the role of the client for the quality of a project.The theoretical frameworkused is contract theory and transaction cost theory, where assumptions about rationality and self-interest are made and whereincentive problems, asymmetric information, and moral hazard are central concepts. It is argued that choice of procurement typewill not be a crucial factor. There is no procurement method that guarantees a better quality than another. We argue that giventhe right conditions all procurement methods can give good results, and given the wrong conditions, all of them can lead to lowquality.What is crucial is how the client organization manages knowledge and the incentives for the members of the organization.This can be summarized as “organizational culture.” One way to improve knowledge and create incentives is to use independentsecond opinions in a systematic way.

Place, publisher, year, edition, pages
Hindawi Publishing Corporation, 2013. Vol. 2013
Keyword [en]
Quality, infrastructure, transaction cost theory, procurement, knowledge management, organizational culture.
National Category
Economics and Business
Research subject
SRA - Transport
Identifiers
URN: urn:nbn:se:kth:diva-138339DOI: 10.1155/2013/709423ISI: 000326514800001Scopus ID: 2-s2.0-84887450742OAI: oai:DiVA.org:kth-138339DiVA: diva2:680933
Note

QC 20140120

Available from: 2013-12-19 Created: 2013-12-19 Last updated: 2017-12-06Bibliographically approved

Open Access in DiVA

How Can Clients Improve the Quality of Transport Infrastructure Projects? The Role of Knowledge Management and Incentives(1488 kB)153 downloads
File information
File name FULLTEXT01.pdfFile size 1488 kBChecksum SHA-512
0b07b3f4d63a0d41e8b58c84340ee91e514c7f0c54b6dbea726d87ec19edf3f49d4e91daa4edb89317ec84a9972ee06a0f22859175491a3a1dfcb5c016146ae3
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopusThe ScientificWorld Journal

Search in DiVA

By author/editor
Warsame, AbukarBorg, LenaLind, Hans
By organisation
Building and Real Estate EconomicsReal Estate and Construction Management
In the same journal
Scientific World Journal
Economics and Business

Search outside of DiVA

GoogleGoogle Scholar
Total: 153 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 102 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf