Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Digital Visions vs. Product Practices: Understanding Tensions in Incumbent Manufacturing Firms
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).ORCID iD: 0000-0001-8060-5613
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). University of Gothenburg.ORCID iD: 0000-0002-6453-3653
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).ORCID iD: 0000-0001-9439-0764
2014 (English)In: Proceedings of the Annual Hawaii International Conference on System Sciences / [ed] Ralph H. Sprague, Jr., Los Alamitos, CA: IEEE Computer Society, 2014, 4516-4525 p.Conference paper, Published paper (Refereed)
Abstract [en]

Incumbent manufacturing firms face challenges when expanding their product focus with digital services. Such expansion creates tensions in organizations in the servitization process. While management visions and conceptualizes new service oriented businesses, the actual practice of implementing these service concepts is influenced by the product paradigmatic way of thinking in the organization. This dominant thinking creates tensions between business visions and business practice. We use the case of remote diagnostics services to provide insights into a manufacturing firm’s attempt to transform the dominant oriented business models into a new networked environment. We suggest that such acts that may or may not lead to transition are lingered by dominant logics related to the product focus. This indicates that firms are required to embed new logics into their existing practice in order to exploit the full potential of digital technology. © 2014 IEEE.

Place, publisher, year, edition, pages
Los Alamitos, CA: IEEE Computer Society, 2014. 4516-4525 p.
Keyword [en]
Tensions, Digitalization, Dominant logic, Incumbent manufacturing firms
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hh:diva-24137DOI: 10.1109/HICSS.2014.562ISI: 000343806604076Scopus ID: 2-s2.0-84902254976Libris ID: 16609621ISBN: 978-1-4799-2504-9 (electronic)ISBN: 978-1-4799-2505-6 (print)OAI: oai:DiVA.org:hh-24137DiVA: diva2:677288
Conference
HICSS–47, 47th Annual Hawaii International Conference on System Sciences 2014, Hilton Waikoloa, Big Island, Hawaii, USA, January 6-9, 2014
Projects
ReDi2Service
Note

Article number: 6759158

Available from: 2013-12-09 Created: 2013-12-09 Last updated: 2017-03-27Bibliographically approved
In thesis
1. Value Network Transformation: Digital Service Innovation in the Vehicle Industry
Open this publication in new window or tab >>Value Network Transformation: Digital Service Innovation in the Vehicle Industry
2016 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Advancement in digital technology is rapidly changing the contemporary landscape of business and associated networks for manufacturing firms. Many traditional physical products are now being embedded with digital components, providing them digital capability to become digitized products. The digitization of physical products has become an important driver for digital service innovation within manufacturing industries. Such digital service innovation transforms value networks of manufacturing firms in various industries. While digitization of products and digital service innovation can be observed in many manufacturing industries, this thesis focuses on the transformation of value networks within the vehicle industry.

This thesis is a collection of papers and a cover paper. The thesis reports from a collaborative project in the vehicle industry. The project explored new digital services for vehicles based on remote diagnostics technology. The exploration and conceptualization of digital services is investigated in a collaborative manner with participants from the vehicle industry. The results reflect that there is a paradigm shift for manufacturing firms digitizing their products, and stretching the business scope from product to solution oriented business.

This thesis contributes to the existing literature on digital innovation with insights on the transformation of value networks in the vehicle industry. The research question addressed in this thesis is: How are value networks of manufacturing firms transformed by digital service innovation? To answer the question, this thesis conceptualizes how the value creating pattern of digitized products transforms value networks of manufacturing firms. A model is presented that reflects how the symbiotic value relationship between the digitized product and digital services transforms the roles, relationships and exchanges in the value networks of manufacturing firms. The model can serve as an analytical tool to further advance the knowledge on business aspects in digital innovation. This thesis contributes to practice by providing an understanding of how manufacturing firms can leverage value of digitized products and digital services in value networks.

Place, publisher, year, edition, pages
Gothenburg: University of Gothenburg, 2016. 169 p.
Series
Gothenburg Studies in Informatics, ISSN 1400-741X ; 51
Keyword
digital service innovation, value network, value creation, digitized products, digital services
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-30153 (URN)978-91-982069-6-8 (ISBN)
Public defence
2016-01-28, Halda, Visionen, Kristian IV:s väg 3, Halmstad, 13:00 (English)
Opponent
Supervisors
Projects
ReDi2Service
Available from: 2016-02-11 Created: 2016-01-13 Last updated: 2016-03-11Bibliographically approved

Open Access in DiVA

fulltext(235 kB)235 downloads
File information
File name FULLTEXT01.pdfFile size 235 kBChecksum SHA-512
3237362ab7a74391ecc2f4a2ece0f6764e49565a0221efbda528b9c73958d9d8319ca0554518bbc4d0c1a067b8a71d8470b1e5733b47b29605512560a7c42051
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Search in DiVA

By author/editor
Akram, AsifBergquist, MagnusÅkesson, Maria
By organisation
Halmstad Embedded and Intelligent Systems Research (EIS)
Information Systems

Search outside of DiVA

GoogleGoogle Scholar
Total: 235 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 437 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf