Change search
ReferencesLink to record
Permanent link

Direct link
Creating Resilience – A Matter of Control or Computation?: Resilience Engineering explored through the lenses of Cognitive Systems Engineering and Distributed Cognition in a patient safety case study
Linköping University, Department of Computer and Information Science. Linköping University, Faculty of Arts and Sciences.
2013 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

In recent years, the research approach known as Resilience Engineering (RE) has offered a promising new way of understanding safety-critical organizations, but less in the way of empirical methods for analysis. In this master’s thesis, an extensive comparison was made between RE and two different research approaches on cognitive systems: Distributed Cognition (DC) and Cognitive Systems Engineering (CSE) with the aim of exploring whether these approaches can contribute to the analysis and understanding of resilience. In addition to a theoretical comparison, an ethnographic healthcare case study was conducted, analyzing the patient safety at a pediatric emergency department using the Three-Level Analytical Framework from DC and the Extended Control Model from CSE, then conducting an RE analysis based on the former two analyses. It was found that while the DC and CSE approaches can explain how an organization adapts to current demands, neither approach fully addresses the issue of future demands anticipation, central to the RE perspective. However, the CSE framework lends itself well as an empirical ground providing the entry points for a more thoroughgoing RE analysis, while the inclusion of physical context in a DC analysis offers valuable insights to safety-related issues that would otherwise be left out in the study of resilience.

Place, publisher, year, edition, pages
2013. , 90 p.
Keyword [en]
Resilience Engineering, Cognitive Systems Engineering, Distributed Cognition, Extended Control Model, ECOM, Three-Level Analysis Framework
National Category
Psychology (excluding Applied Psychology) Human Computer Interaction
URN: urn:nbn:se:liu:diva-102366ISRN: LIU-IDA/KOGVET-A--13/001--SEOAI: diva2:677154
Subject / course
Cognitive science programme
Available from: 2013-12-10 Created: 2013-12-09 Last updated: 2013-12-10Bibliographically approved

Open Access in DiVA

fulltext(2741 kB)146 downloads
File information
File name FULLTEXT01.pdfFile size 2741 kBChecksum SHA-512
Type fulltextMimetype application/pdf

By organisation
Department of Computer and Information ScienceFaculty of Arts and Sciences
Psychology (excluding Applied Psychology)Human Computer Interaction

Search outside of DiVA

GoogleGoogle Scholar
Total: 146 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 133 hits
ReferencesLink to record
Permanent link

Direct link