A knowledge destination framework for tourism sustainability
2013 (English)In: Tourism, ISSN 1332-7461, Vol. 6, no 2, 121-148 p.Article in journal (Refereed) Published
Based on Grant's (1996) knowledge-based view of the fi rm, Jafari's (2001) knowledge-based platform ofthinking and Schianetz, Kavanagh and Lockington (2007a) Learning Tourism Destination, the KnowledgeDestination Framework (Höpken, Fuchs, Keil & Lexhagen, 2011) is introduced and a Web-based DestinationManagement Information system (DMIS) is presented. It is illustrated how knowledge creation,exchange and application processes can be improved by applying a Business Intelligence approach. By focusingon Online-Analytical Processing (OLAP), exemplarily for the Swedish tourism destination of Åre, it ishighlighted how DMIS can be used as a monitor for measuring the proportion of tourists with the smallestecological footprint (Dolnicar, Crouch & Long, 2008; Dolnicar & Leisch, 2008). After a discussion of studylimitations, future research steps are outlined. Th e paper concludes by providing some critical remarks on thepolitical economics of sustainability on a global scale and by outlining policy implications for the governanceof sustainability at the level of tourism destinations.
Place, publisher, year, edition, pages
2013. Vol. 6, no 2, 121-148 p.
Sustainability, tourism, destination management
Other Social Sciences not elsewhere specified
IdentifiersURN: urn:nbn:se:miun:diva-20385ScopusID: 2-s2.0-84882397099OAI: oai:DiVA.org:miun-20385DiVA: diva2:668442