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Usability and Robustness - Barriers and Enablers for Projects Operating in Low-Resource Settings
Norwegian University of Science and Technology, Faculty of Information Technology, Mathematics and Electrical Engineering, Department of Computer and Information Science.
2013 (English)MasteroppgaveStudent thesis
Abstract [en]

Being able to exploit resources to its fullest have been important throughout history. How can projects operating in low-resource setting optimize their resource utilization? In this thesis I have looked at some of the challenges this task present through an interpretive case study. Standardization and robustness as properties, and user-involvement as a tool, have been identifieded as important aspects of the task. I have worked on a project operating in a low-resource setting, with the aim to develop and implement a mobile application. The application is used by teachers to report student health data. Five schools are participating in a one-year pilot-project in Shimla, India. The teachers' task is to identify, report and follow-up suspected cases of Rheumatic Fever (RF) and Rheumatic Heart Disease (RHD), using the application that has been developed. If the project becomes a success, other schools and additional diseases can be included. Working in a low-resource setting imposes challenges towards manpower, time, money and technology, which is something that we experienced during this project. My findings indicate that enhanced standardization and robustness will enable a more optimized resource utilization, and increase the project chances of succeeding. However, a prerequisite for accomplish this, is increased user-involvement; to be able to derive the right standard or ensuring robustness, the users has to be involved. Otherwise the project's scope can be misinterpreted.

Place, publisher, year, edition, pages
Institutt for datateknikk og informasjonsvitenskap , 2013. , 158 p.
URN: urn:nbn:no:ntnu:diva-22984Local ID: ntnudaim:9210OAI: diva2:655618
Available from: 2013-10-12 Created: 2013-10-12 Last updated: 2013-10-12Bibliographically approved

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