Health Related Quality Management values and Key principles of Communicative Leadership - are they the same?
2013 (English)In: 16th QMOD conference on Quality and Service Sciences ICQSS,4-6 September 2013, Portoroz, Slovenia: From LearnAbility and InnovAbility to SustainAbility / [ed] Dahlgaard-Park, Su Mi, 2013, 164-177 p.Conference paper (Refereed)
Purpose – The purpose of this paper is to compare health related values within Quality Management with Key Principles of Communicative Leadership in order to see if Communicative leaders also promote healthy co-workers.
Methodology/approach – A literature review was conducted within the area of Communicative Leadership and within the values of health related Quality Management. The principles within Communicative leadership were compared with the underlying dimensions within the health related values ‘Leadership Commitment’ and Participation of everybody’.
Findings – The analysis shows that the underlying dimensions within both of the health related Quality Management values ‘Participation of everybody’ and ‘Leadership commitment’ were related to some of the Key Principles of Communicative Leadership. Practical implications – The results can help Communicative Leaders to emphasize the Key Principles that also promote healthy co-workers. The results can also help leaders that already have healthy co-workers to increase leaders’ communication competence within organizations.
Place, publisher, year, edition, pages
2013. 164-177 p.
Health related Quality Management, co-worker health, communicative leadership, key principles, and values
Reliability and Maintenance
IdentifiersURN: urn:nbn:se:miun:diva-19984Local ID: DEMICOMISBN: 978-961-232-269-4OAI: oai:DiVA.org:miun-19984DiVA: diva2:655104
QSS International conference quailty and service science