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Personligt bemötande: Hur ändras kunders beteende när de välkomnas av en kundvärd?: En experimentell studie i Telias butik i Karlstad
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
2013 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Place, publisher, year, edition, pages
2013. , 47 p.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-29127Local ID: FE:10OAI: oai:DiVA.org:kau-29127DiVA: diva2:649521
External cooperation
Telia
Subject / course
Industrial Engineering and Management, Master of Science
Supervisors
Examiners
Available from: 2013-09-23 Created: 2013-09-17 Last updated: 2013-09-23Bibliographically approved

Open Access in DiVA

Ex-jobb Emma Andrée(6314 kB)431 downloads
File information
File name FULLTEXT01.pdfFile size 6314 kBChecksum SHA-512
3f000b96971dfc5f2b1c1068ccfd6fa1e3050a58967cb0313263f0f1153a18492b3ce08774311d86ca4973ec76443f029cf3ba3c23045d56dc82bb8d69600964
Type fulltextMimetype application/pdf

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
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  • en-GB
  • en-US
  • fi-FI
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Output format
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