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Uppgradering av reklamationssystem: Windows Presentation Foundation
KTH, School of Information and Communication Technology (ICT).
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Upgrading a Complaints System : Windows Presentation Foundation (English)
Abstract [sv]

Porsche är ett tysk bilföretag mest känt för sportbilar och är en del av Volkswagen koncernen. Volkswagen Group Sverige tillgodoser Porsche Sverige med ett reklamationssystem som heter PRT.

PRT är en webbapplikation som är skriven med Active Server Pages och Visual Basic 6 komponenter. PRT är i dagsläget svårunderhållet och allmänt småbuggit att använda och jobba med. Systemet körs även på gamla servrar som Volkswagen Group Sverige vill sluta att använda. Detta har gett att Volkswagen Group Sverige vill avveckla detta system och skriva om PRT till en klient som kan nås remote istället för via webben. Examensarbetets uppgift blev att ta fram en prototyp för detta nya PRT system.

Rapporten beskriver vilka teknologier som valdes att användas och varför de valdes. Den beskriver även hur systemet valdes att designas och hur olika problem med systemet valdes att lösas med dessa teknologier och design.

Examensarbetet delades in i tre faser. Först i en förstudiefas där det gamla PRT systemet analyserades och en kravlista togs fram. Sedan studerades de teknologier som skulle behövas för att genomföra examensarbetet. Därefter pågick en genomförandefas där krav inkrementellt implementerades och testades. Slutligen en avslutandefas där rapporteringen färdig-ställdes och systemet snyggades upp och testades i sin helhet.

Resultatet blev en prototyp gjord med hjälp av Windows Presentation Foundation och Model-View-ViewModel mönstret. Prototypen innehåller en stor del av den funktionalitet som ska finnas i ett färdigt system. Prototypen löser även de krav på separering av logik och vy samt de buggar som det gamla systemet innehöll.

Abstract [en]

Porsche is a German car company most famous for their sports cars and is part of the Volkswagen group. Volkswagen Group Sverige satisfies Porsche Sweden with a warranty claim system called PRT.

PRT is a web application written in Active Server Pages and Visual Basic 6 components. The current PRT system is difficult to maintain and various bugs in the system makes it harder to work with. The system also runs on old servers that Volkswagen Group Sverige wish to stop using. This have given that Volkswagen Group Sverige wants to discontinue this and rewrite to a client that can be reach remote instead of the via the web. The thesis work was to develop a prototype for this new PRT system.

The report describes which technologies that was chosen and why they were. It also describes how the system was design and how various problems with the system was solved with the given design and technologies.

The thesis work was divided into three phases. First a study phase where the old PRT system was analyzed and a list of requirements was developed. Then the technologies that were required to perform the thesis work were studied. After that an implementation phase was ongoing where requirements was incrementally implemented and tested. Finally an ending phase was entered where the reporting was finalized and the system was cleaned up and was tested as a whole.

The result was a prototype developed with Windows Presentation Foundation and the Model-View-ViewModel pattern. The prototype contains a lot of the functionality that should be in a finished system. The prototype solves the requirements of separating the view and the logic as well as the bugs that where present in the old system.

Place, publisher, year, edition, pages
2013. , 40 p.
Series
Trita-ICT-EX, 2013:165
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:kth:diva-128715OAI: oai:DiVA.org:kth-128715DiVA: diva2:648459
Educational program
Bachelor of Science in Engineering - Computer Engineering
Examiners
Available from: 2013-09-16 Created: 2013-09-16 Last updated: 2013-09-16Bibliographically approved

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