Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Ett bankkontors präglade kommunikation: Arbetet med ett kontors interna kommunikation
Linnaeus University, Faculty of Arts and Humanities, Department of Media and Journalism.
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of this study is to investigate two Handelsbanken offices and how they work in similar ways when dealing with internal communication. The goal is to answer if and in what way the managers` and the employes perceive their internal communication at the two bank officies. By a comparation between the two decentralisized officies the aim is also to study what differences and/or similarities that exists in internal communications?

Are managers and employees satisfied with the communication that flows in the organization? I find it interesting to investigate in wheather there exist a similarity in the internal communication between the managers and the employees since it is a decentralized organization.

I have made five semi-structured interviews with two managers at two different Handelsbanken offices. Additionally two interviews with two employes at one of the offices and also one interview at the other Handelsbanken office.

By the study I have found that all respondents have a positive impression according the internal communication. Both managers and employees in the offices have an effective cooperation, and also promotes an open environment where they have a good communication between each other all the time.

 

 

 

 

 

 

 

 

 

 

Place, publisher, year, edition, pages
2013. , 45 p.
Keyword [en]
Internal Communication, "face to face", organizational culture, oral communication, decentralization
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:lnu:diva-28871OAI: oai:DiVA.org:lnu-28871DiVA: diva2:648336
Subject / course
Media and Communications Science
Educational program
Media Management Programme, 180 credits
Presentation
2013-09-15, 14:37 (Swedish)
Supervisors
Examiners
Available from: 2013-09-19 Created: 2013-09-15 Last updated: 2013-09-19Bibliographically approved

Open Access in DiVA

fulltext(839 kB)196 downloads
File information
File name FULLTEXT01.pdfFile size 839 kBChecksum SHA-512
e2ba22ee1eec5954717c5c2aeb0eaf08235842a068aab7665e451bce4cbc9e8d0420a9061bbd78374632b507c079f98788656eaca59f79ee95f2b7f31c626230
Type fulltextMimetype application/pdf

By organisation
Department of Media and Journalism
Media and Communications

Search outside of DiVA

GoogleGoogle Scholar
Total: 196 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 185 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf