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Boundary dialogues in user-centric innovation
Halmstad University, Sweden.
University West, Department of Economics and IT, Division of Computer Science and Informatics. (LINA)ORCID iD: 0000-0002-6101-3054
2012 (English)In: 18th Americas Conference on Information Systems 2012, AMCIS 2012, Seattle, WA, 2012, Vol. 4, p. 2910-2919Conference paper, Published paper (Refereed)
Abstract [en]

This paper is based on a user-centric innovation project, Free2Ride, which is seen as an example of community interaction that overcomes boundaries. Free2Ride aimed at developing a piece of ICT safety equipment consisting of a sender (on the horse) and a receiver (application in a smartphone) to be used by equestrian club members during their everyday riding activities. We will answer the research question of what the characteristics of a boundary dialogue in user-centric innovation activities are. The aim of the paper is to propose a model describing the characteristics of boundary dialogue in user-centric innovation that involve different communities of practices such as ICT developers, users and researchers. We applied a combination of research approaches consisting of action research and engaged scholarship approach. The theoretical framework for analyzing our findings is communities of practices with a specific interest in boundary spanning and learning dialogues. Our contribution is a model describing the characteristics of boundary dialogues in user-centric innovation. An important element of that model is the mental wandering, inwards and outwards, by core members in a community. We discuss the temporal as well as the symbolic nature of the mental wandering during the boundary dialogue in user-centric innovation activities. © (2012) by the AIS/ICIS Administrative Office All rights reserved.

Place, publisher, year, edition, pages
Seattle, WA, 2012. Vol. 4, p. 2910-2919
Keywords [en]
Boundary dialogue, Community of practice, Equestrian clubs, Innovation, User-centric, Communities of Practice, Research questions, Theoretical framework, User-centric innovations, Information systems, Knowledge acquisition, Research
National Category
Information Systems
Research subject
SOCIAL SCIENCE, Informatics
Identifiers
URN: urn:nbn:se:hv:diva-5517Scopus ID: 2-s2.0-84877866467ISBN: 9781622768271 (print)OAI: oai:DiVA.org:hv-5517DiVA, id: diva2:633327
Conference
18th Americas Conference on Information Systems 2012, AMCIS 2012; Seattle, WA; United States; 9 August 2012 through 12 August 2012; Code 96914
Note

Conference code: 96914

Available from: 2013-06-26 Created: 2013-06-26 Last updated: 2018-01-11Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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Language
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  • en-US
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More languages
Output format
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