Change search
ReferencesLink to record
Permanent link

Direct link
“Must have that Business Intelligence…!” How to illustrate complex processes by interactive exercises and role playing
Linnaeus University, Faculty of Science and Engineering, School of Engineering.
Linnaeus University, Faculty of Science and Engineering, School of Engineering.
2012 (English)In: LTHs 7:e Pedagogiska Inspirationskonferens, 30 augusti 2012, 2012Conference paper (Other academic)
Abstract [en]

In enterprises we find many complex processes consisting of several sub-processes and actors, each of them contributing to the end outcome. Teaching on complex processes is not easy if the aim is deep knowledge regarding the processes and how different activities and choices will affect the final outcomes. An example of a complex process is the Enterprise Recourse Planning (ERP) systems procurement. A lot of different business representatives are involved in the procurement project, each with their opinion on how the optimal solution looks like. These opinions are often conflicting and the demands too many to be included in the formal requirements specification. Sometimes the requirements are the same, but expressed in different terms.

Definition and selection of requirements is one of many potential pitfalls of Information Technology (IT) procurement which is dealt with during a half day exercise in ERP procurement in the course “Integrated Business Solutions”. Through role playing the students experience the transformation of theories into practice by identifying, arguing for or against and thereafter agree upon a limited list of requirements. Another complex activity is the evaluation of alternatives, where the students first need to find suitable candidate systems and thereafter assess how well these satisfy the formulated requirements. The vendor web pages and an online search function provided by a consultant are used. This gives a good basis for discussions regarding assessment of information sources and how decision making is affected by available information.

This article describes the purpose and implementation of the above mentioned exercise. The exercise serves as an exemplification of how to create active learning situations that provide hands-on experiences and puts the problem solving and analysis abilities in a real context. Different skills trained during the exercise are highlighted using the Conceive-Design-Implement-Operate (CDIO) syllabus. The article also identifies pitfalls to be avoided when creating this kind of learning situations.

Place, publisher, year, edition, pages
Keyword [en]
Engineering education, application software
National Category
Pedagogical Work
Research subject
Technology (byts ev till Engineering), Terotechnology
URN: urn:nbn:se:lnu:diva-27095OAI: diva2:632713
LTHs 7:e Pedagogiska Inspirationskonferens, 30 augusti 2012
Available from: 2013-06-25 Created: 2013-06-25 Last updated: 2013-06-26Bibliographically approved

Open Access in DiVA

fulltext(498 kB)129 downloads
File information
File name FULLTEXT02.pdfFile size 498 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Other links

Search in DiVA

By author/editor
Kans, MirkaWilliamsson, Ia
By organisation
School of Engineering
Pedagogical Work

Search outside of DiVA

GoogleGoogle Scholar
Total: 129 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 39 hits
ReferencesLink to record
Permanent link

Direct link