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Mellanchefens arbetsmotivation: En kvalitativ studie kring arbetsmotivation utifrån mellanchefens perspektiv
University of Skövde, School of Technology and Society.
2013 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesisAlternative title
Middle-levelmanagers workmotivation : A qualitative study around workmotivation from the middle-level managers perspective (English)
Abstract [sv]

Varje dag arbetar tusentals mellanchefer i våra svenska dagligvarubutiker med målet att genom optimal styrning nå upp till uppsatta avdelningsmål. Detta samtidigt som personalen ställer krav på sitt arbete och samtidigt som kunderna skall vara i fokus och uppmärksammas. Detta ställer höga krav på att som butik ha mellanchefer som upplever arbetet som motiverande, då motiverade individer tenderar att prestera bättre resultat än ickemotiverade individer. Denna kvalitativa studie behandlar arbetsmotivationen bland mellanchefer i svenska dagligvarubutiker och har för avsikt att undersöka vilka faktorer som kan bidra till arbetsmotivation hos dessa mellanchefer. Denna studie visar att faktorer såsom ansvar, utveckling, varierande och utmanande arbetsuppgifter, feedback samt relationen till andra kollegor är centrala element för respondenternas upplevda motivation i arbetet. Resultatet i denna studie kan dock inte generaliseras, men kan trots detta ses som ett viktigt och relevant bidrag för både framtida forskning på området arbetsmotivation, men också som ett relevant bidrag i butikschefens arbete med att utforma olika incitament och belöningsinstrument för mellanchefer i dagligvarubutiker.

Abstract [en]

Every day thousands of middle-level managers work in our Swedish grocery stores with the goal to reach set department targets through optimal control. At the same time as the staff require their work to be satisfied, and at the same time the customers must be in focus and attention to. This reality places high demands on the shop to have middle-level managers who experience work as motivating, as motivated individuals tend to perform better than non-motivated individuals. This qualitative study addresses the motivation among middle-level managers in Swedish grocery stores and intends to investigate factors that may contribute to the motivation of these managers. This study shows that factors such as responsibility, development, challenging tasks, feedback and the relationship to other colleagues are a potential key elements of the respondents´ perceived motivation at work. The results of this study cannot be generalized, but can nevertheless be seen as an important and relevant contribution in the store manager´s efforts to devise incentives and incentive instruments for middle-level managers in grocery stores.

Place, publisher, year, edition, pages
2013.
Keyword [sv]
Arbetsmotivation, Mellanchef
National Category
Business Administration
Identifiers
URN: urn:nbn:se:his:diva-8288OAI: oai:DiVA.org:his-8288DiVA: diva2:631659
Subject / course
Business Administration
Educational program
Retail Store Manager - Study Programme
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2013-06-27 Created: 2013-06-22 Last updated: 2013-06-27Bibliographically approved

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