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Kommunikation och organisationsengagemang: Om sambandet mellan vertikal samt horisontell kommunikation och organisationsengagemang
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syftet med studien var att ta reda på om det går att predicera medarbetares organisationsengagemang utifrån organisationskommunikation, såväl mellan chef och medarbetare som medarbetare emellan. Detta gjordes genom att 118 medarbetare fick besvara en enkät bestående av delar från Communication Satisfaction Questionnaire (Downs & Adrian, 2004). Studiens huvudresultat visade att organisationskommunikation delvis kunde förklara variansen i organisationsengagemang. Resultaten diskuteras i termer av hur och varför organisationer som har en upplevd god organisationskommunikation, både mellan medarbetare och chefer och medarbetare emellan, skapar ett starkare organisationsengagemang hos sina medarbetare.

Abstract [en]

The purpose of the study was to find out if it is possible to predict employees' organizational commitment based on organizational communication, both between managers and employees and between employees. This was done by asking 118 employees to answer a questionnaire consisting of parts from the Communication Satisfaction Questionnaire (Downs & Adrian, 2004). The main result of the study showed that organizational communication could partially explain the variance in organizational commitment. The results are discussed in terms of how and why organizations that have a perceived good organizational communication, both between employees and managers and between employees, are creating a stronger organizational commitment among its employees.

Place, publisher, year, edition, pages
2013. , 20 p.
Keyword [en]
communication, organizational commitment, vertical communication, horizontal communication
Keyword [sv]
kommunikation, organisationsengagemang, vertikal kommunikation, horisontell kommunikation
National Category
Psychology
Identifiers
URN: urn:nbn:se:hig:diva-14522Archive number: SGPAK-V13-8OAI: oai:DiVA.org:hig-14522DiVA: diva2:629143
Subject / course
Psychology
Educational program
Human resources and labour relations
Supervisors
Examiners
Available from: 2013-06-17 Created: 2013-06-16 Last updated: 2013-06-17Bibliographically approved

Open Access in DiVA

Examensarbete Eklund Scherp & Forss(691 kB)409 downloads
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File name FULLTEXT03.pdfFile size 691 kBChecksum SHA-512
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Type fulltextMimetype application/pdf

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Department of Social Work and Psychology
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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • text
  • asciidoc
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