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Akuten istället för Alvedon: Hur unga vuxna söker vård
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Bakgrund/syfte: Många patienter, varav unga vuxna(18-25 år) utgör en stor grupp, använder akutmottagningar [AM] av obefogade skäl. Problemet med icke-akuta patienter på AM har varit ett diskussionsämne sedan 80-talet i västvärlden. De långa väntetiderna och ökade patienttrycket på AM är associerat till en försämrad upplevelse av vården ur ett patientperspektiv. Primärvården har en nyckelroll i att styra flödet av patienter som söker vård. Föreliggande studie syftar till att undersöka hur unga vuxna (18-25 år) söker vård relaterat till kön, ålder, symptom och lämplig vårdnivå, AM kontra Närakuten [NA].

Metod: En deskriptiv konsekutiv enkätinsamling genomfördes på akutmottagningen på Akademiska sjukhuset och på närakuten (Cityakuten) i Uppsala.

Resultat: Kvinnor sökte mer vård i undersökningsgruppen och den vanligaste orsaken till besök på AM var buksymptom och på NA var det allmänna influensasymptom. Inget samband mellan tidigare kontakt med sjukvården och huruvida undersökningsgruppen sökte rätt vårdnivå kunde påvisas. En av fem patienter bedömdes initialt ha sökt fel vårdnivå på båda verksamheterna.

Slutsats: Primärvården kan spela en nyckelroll i styrning av patientflödet men även andra instanser som kuratorstöd och psykologstöd kan bidra. Mer forskning behövs för att fastställa bakomliggande orsaker och prevalens. 

Abstract [en]

Background/aim: Many patients seek emergency departments [ED] based on inappropriate causes, a considerable amount of which are young adults (aged 18-25). In the western society, the problem with non-acute patients seeking ED care, have been a topic of debate since the 80´s. The long waiting times and the increasing flow of patients at the ED are associated to a lower level of satisfaction amongst patients. The primary health care plays a key role in controlling the flow of patients seeking care. The aim of this study is to describe health care seeking behaviors, based on sex, age, symptoms and appropriate level of care, ED versus the out-of-hospital ED.

Method: A descriptive consecutive questionnaire collection was conducted at the ED in Uppsala University Hospital and at the out-of-hospital ED (Cityakuten) in Uppsala.

Result: Female patients were most represented seeking care in the study group, and the most common reason for seeking ED care was abdominal symptoms. At the out-of-hospital ED the most common reason was general flu symptoms. No correlation between previous health care contact and whether the study group used the appropriate health care level was found. At the first assessment one in five patients sought the wrong care level at hospital based ED and at the out-of-hospital ED.

Conclusion: The primary health care should play a key role in controlling the patient flow. Other agencies such as counselor support and psychiatrists should contribute as well. Further research should focus on establishing underlying causes and the prevalence.   

Place, publisher, year, edition, pages
2013. , 33 p.
Keyword [en]
Health care access, primary health care, emergency department, young adults
Keyword [sv]
Vårdtillgång, primärvården, akutmottagning, unga vuxna
National Category
Nursing
Identifiers
URN: urn:nbn:se:uu:diva-201545OAI: oai:DiVA.org:uu-201545DiVA: diva2:627939
Subject / course
Caring Sciences
Educational program
Registered Nurse Programme
Supervisors
Examiners
Available from: 2013-06-17 Created: 2013-06-13 Last updated: 2013-06-17Bibliographically approved

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