Is sustainability being a driver of service innovation in the public transport sector?: A case study of BRT in Changzhou, China
Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Purpose - The aim of the thesis is to examine whether the sustainability ideology in public transport service development can act as a driving force for the service oriented innovations.
Design/methodology/approach – The study adopts a qualitative research approach, by using a case study to undertake the analysis of sustainability and service innovation in Changzhou (China) public transportation system.
Findings – The study reveals and proposes a viable model of how sustainability could drive service innovation in the terms of public transport sector, from social, environmental and economic perspectives.
Research limitations/implications - The single case-study design of present study does not able to make generalizations. Future research in this area should focus on the generalizing the present finds based on a comparative-case study to clarify the links between sustainability and service innovation.Practical implications – The study provides useful insight into the adoption of BRT system as an active method to achieve sustainability and innovative in public transport development.
Originality/value – The thesis makes an original contribution to the study of exploring the relationship between sustainability and service innovation of BRT system based on S-D logic thinking.
Place, publisher, year, edition, pages
2013. , 79 p.
Sustainability, Sustainable public transport, Service innovation, Value creation, value network, BRT system, Changzhou
IdentifiersURN: urn:nbn:se:kau:diva-27572Local ID: FE:3OAI: oai:DiVA.org:kau-27572DiVA: diva2:625927
Subject / course
Master Programme in Business Administration
2012-06-01, Universitetsgatan 2, Karlstad, 18:16 (English)
Enquist, Bo, Professor
Bengtsson, Bengt, Lecturer