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Att gestalta och omgestalta sitt ledarskap: verksamhetsnära chefer inom kommunal omsorgsverksamhet reflekterar över chefsroll och arbetets innehåll
Kristianstad University, School of Education and Environment, Avdelningen för Pedagogik. Kristianstad University, Forskningsmiljön Arbete i skolan (AiS).ORCID iD: 0000-0001-6285-9994
2013 (Swedish)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The present doctoral thesis aimed to explore what it means to be a first-level manages in a Swedish municipal social care administration, seen from the managers’ perspective. The empirical data derives from a participative, constructivist project which intended to contribute to new practice-based knowledge and to the learning and development of the participating managers. The participating managers reflected over their work and their managerial role by the use of a combination of repertory grid interviews, personal diaries and group discussions. Qualitative descriptive phenomenological analyses of the extensive material painted a vivid and nuanced picture of their work situation and professional role. In Paper I the project and the used methods were described in detail. Short extracts of data illustrated the potential of the general approach of combining constructivist techniques in participative and action oriented projects. The first brief results illustrated by “A day in a team manager’s working life” and by three “leadership dilemmas”: The spider in the web; The border patrol; and The open door, presented a picture of the managers’ complex work situation and how they were stimulated to address the problems arising. Paper II showed the many facets of social care management, where six “faces” portrayed the complex managerial role. The results indicated that managers in this and other welfare organizations need to construe and re-construe their managerial role in order to balance the contrasting demands on their role, thereby ac-complishing a personal equilibrium. Paper III further explored the managers' leadership role ideal, grounded in the concept of care. Several aspects of the managers' work situation resulted, on their own or in conjunction, in difficul-ties fulfilling their caring leadership ideal. These difficulties of which the managers spoke were arranged into three distinct patterns: problems, dilemmas and paradoxes. The results gave insight of the nature of these difficulties, the implications which these might have on the managers, their staff and the delivery of service, and the discussed remedies. Taken together the results raises new questions about municipal managers’ abilities and possibilities to handle ideals and requirements which are difficult to consoli-date particularly in times or resource scarcity. Is it possible to be an at the same time caring and efficient manager? How can mangers’ options to handle the complexity of modern welfare organisations be strengthened?

Place, publisher, year, edition, pages
Lund: Institutionen för psykologi, Lunds universitet , 2013. , 72 p.
Keyword [en]
leadership, Social care, role, worksituation, dilemmas, constructivist, phenomenology
National Category
Psychology
Identifiers
URN: urn:nbn:se:hkr:diva-10384ISBN: ISBN: 978-91-7473-451-5 (print)OAI: oai:DiVA.org:hkr-10384DiVA: diva2:616268
Public defence
Aulan hus 7, Högskolan Kristianstad, Kristianstad (Swedish)
Opponent
Supervisors
Available from: 2013-04-16 Created: 2013-04-15 Last updated: 2016-04-01Bibliographically approved
List of papers
1. Extending the catalytic and transformative potential of grids using a congruent technique: an exemplar study of management development
Open this publication in new window or tab >>Extending the catalytic and transformative potential of grids using a congruent technique: an exemplar study of management development
2006 (English)In: Personal Construct Theory & Practice, ISSN 1613-5091, Vol. 3, 38-51 p.Article in journal (Refereed) Published
Abstract [en]

We present a project where constructivist techniques (repertory grid interview, focus group and diary-ingroup) were combined in participative, action research. The process sustained the development of leadership and praxis through (1) individual reflection grounded in personal experiences and (2) group reflection through the shared and revised construing of pertinent issues. Throughout the project the participating managers addressed matters important to them in their professional role. The short extracts of data presented give an insight in the managers’ complex work situation, the dilemmas that they are facing and how they were stimulated to address the problems arising.

Keyword
repertory grid technique, diary, management development
National Category
Psychology
Identifiers
urn:nbn:se:hkr:diva-6247 (URN)
Available from: 2010-02-18 Created: 2010-02-18 Last updated: 2016-04-01Bibliographically approved
2. Looking into the box: Swedish social care managers make meaning of their work and role
Open this publication in new window or tab >>Looking into the box: Swedish social care managers make meaning of their work and role
2011 (English)In: Personal Construct Theory & Practice, ISSN 1613-5091, Vol. 8, 38-49 p.Article in journal (Refereed) Published
Abstract [en]

This paper reports on a participative project where Swedish social care managers explored their work and their managerial role by means of repertory grid interviews and collegial reflection. The qualitative, phenomenological data analysis provides a multifaceted picture of what it means to be a social care manager, seen from the managers’ perspective. The results indicate that managers in this and other welfare organisations need to construe and re-construe their managerial role in order to balance the contrasting demands on their role, thereby accomplishing a personal equilibrium. The managers’ meaning-making process can be supported by constructivist techniques such as those used in this project.

Keyword
Social care, managerial roles, personal construct psychology, repertory grid interview, phenomenological analysis, participative research.
National Category
Psychology
Identifiers
urn:nbn:se:hkr:diva-8942 (URN)
Available from: 2012-01-27 Created: 2012-01-26 Last updated: 2016-04-01Bibliographically approved
3. Is it possible to be a caring and efficient manager?: problems, dilemmas and paradoxes handled by Swedish social care managers
Open this publication in new window or tab >>Is it possible to be a caring and efficient manager?: problems, dilemmas and paradoxes handled by Swedish social care managers
(English)Article in journal (Refereed) Submitted
National Category
Social Work
Identifiers
urn:nbn:se:hkr:diva-10385 (URN)
Available from: 2013-04-16 Created: 2013-04-16 Last updated: 2016-04-01Bibliographically approved

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Österlind, Marie-Louise
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