Change search
ReferencesLink to record
Permanent link

Direct link
Socialtjänstens hantering av medias granskning: En kvalitativ studie om hur socialarbetare upplevde hanteringen av mediagranskning på deras arbetsplats
Linnaeus University, Faculty of Health, Social Work and Behavioural Sciences, School of Social Work.
Linnaeus University, Faculty of Health, Social Work and Behavioural Sciences, School of Social Work.
2012 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Social services organisation handling of the media's scrutiny : Vulnerable social workers recollections of the esperience (English)
Abstract [en]

The aim of this study was to understand how the professional in social work handles the media scrutiny. When the media writes about social services there is seldom anything positive written about it, many social services organizations are instead heavily criticized and scrutinized by the media. When social services organizations are scrutinized by the media there is a crisis at work, and therefore should be handled as a crisis. Therefore, we describe how a crisis management might look like in an organization. The study is qualitative therefore we have interviewed four municipalities in Sweden that have been exposed by the media at a national level. We interviewed eight social workers and managers to get different opinions about the handling after media critic and scrutiny. We wanted to study how a social service handles the media when it been scrutinized, when the previous research only shows how social workers are affected by it. When the professionals in social services organization are scrutinized by the media there are frequently negative criticisms and that can lead to social services organizations legitimacy decreases. Therefor we will analyze our result from professional theory to see how the professional handles media scrutiny. We see similarities between a crisis and a media scrutiny and therefore we also use the concept of crisis. The results shows that it is important that colleagues support each other and that the professionals are open against media.  The differences between the positions are that managers are the ones who have the ultimate responsibility for the medial scrutiny. The responsibility includes media contact; to ensure that there is enough support, information regarding the situation given out to everyone in the workplace and taking into account the security.  To meet media in a better way is by have a media education there social workers and journalist can meet and exchanges knowledge and experience of each other works.

Place, publisher, year, edition, pages
2012. , 60 p.
Keyword [en]
Media scrutiny, social work, handling, professionals, crisis
Keyword [sv]
Media granskning, socialtjänst, hantering, professionellt, kris
National Category
Other Social Sciences
URN: urn:nbn:se:lnu:diva-24965OAI: diva2:613705
Subject / course
Social Work
Educational program
Social Work Study Programme, 210 credits
Social and Behavioural Science, Law
Available from: 2013-04-02 Created: 2013-04-01 Last updated: 2016-02-22Bibliographically approved

Open Access in DiVA

Examensarbete(806 kB)374 downloads
File information
File name FULLTEXT01.pdfFile size 806 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Knutsson, LenaEhrlund, Elin
By organisation
School of Social Work
Other Social Sciences

Search outside of DiVA

GoogleGoogle Scholar
Total: 374 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 164 hits
ReferencesLink to record
Permanent link

Direct link