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Live-Chat Module for Web-based Systems
Karlstad University, Faculty of Health, Science and Technology (starting 2013).
Karlstad University, Faculty of Health, Science and Technology (starting 2013).
2013 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Live-Chat Modul för Webbaserade System (Swedish)
Abstract [en]

   To ensure that a customer is satisfied when they purchase a product, they need to be able toreceive assistance if the product does not work correctly or is in any other way unsatisfactory. Thisis why support is needed. There are many different types of support, but with an ever growingnumber of people having less time to spare in their every day life, a quick short answer issometimes preferred. This is why the market for Live-Chat support solutions has grown.

   The purpose of this thesis project is to develop a functional stand-alone Live-Chatdemonstration prototype according to Askås' demands and wishes. The demonstration prototypewas developed using the programming language Perl, with additional functionality developed injQuery, HTML and CSS. The project will be evaluated by its functionality and too which degree itcompares to similar solutions.

   The project was successful in the development of a functional demonstration prototypehowever further development is needed if it is to be used as a complement to Askås' web-shopsolution.

Place, publisher, year, edition, pages
2013. , 74 p.
Keyword [en]
Live-Chat, Live-Chat Module, Perl, jQuery
Keyword [sv]
Live-Chat Modul
National Category
Other Computer and Information Science
URN: urn:nbn:se:kau:diva-26462OAI: diva2:607432
Subject / course
Computer Science
Available from: 2013-12-02 Created: 2013-02-22 Last updated: 2014-05-19Bibliographically approved

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