Change search
ReferencesLink to record
Permanent link

Direct link
Varumärkesvärde ur två perspektiv: En gap-analys av försäkringsbranschen
Södertörn University, School of Social Sciences.
Södertörn University, School of Social Sciences.
2012 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Aim: The purpose of this study is to examine and analyze how insurance companies work to create value and confidence in their brands and then compare whether consumers perceive brands as companies seek.

Method: The study is a gap analysis of both qualitative and quantitative in nature containing both interviews with insurance companies and a survey carried out on consumers. The study has been developed by analytical induction.

Data: Consists of interviews with representatives from the insurance companies and survey responses from 99 consumers.

Conclusion: From the study it can be concluded that the insurance industry is unique in its kind as a difficulty and complexity is obviously applicable to convey an overall impression to the consumer, which in turn will produce a brand value to the company. Creating a high brand value through good marketing where it maintained a good congruence between firms striving and consumer perception, is according to the scientists complicated because the lack of perceived quality affects the the big picture.

Place, publisher, year, edition, pages
2012. , 79 p.
Keyword [en]
Brand equity, Percieved quality, Insurance industry
Keyword [sv]
Varumärkesvärde, upplevd kvalité, försäkringsbranschen
National Category
Business Administration
URN: urn:nbn:se:sh:diva-18401OAI: diva2:603901
Subject / course
Business Studies
Social and Behavioural Science, Law
Available from: 2013-02-07 Created: 2013-02-07 Last updated: 2013-02-07Bibliographically approved

Open Access in DiVA

Varumärkesvärde ur två perspektiv(1759 kB)227 downloads
File information
File name FULLTEXT01.pdfFile size 1759 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Rustas, MartinGladh, Ulf
By organisation
School of Social Sciences
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 227 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 139 hits
ReferencesLink to record
Permanent link

Direct link