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ISO 9001: En fallstudie om hur de ständiga förbättringarna, som är införda i företagets verksamhetssystem, är anpassade efter medarbetarna
Mälardalen University, School of Sustainable Development of Society and Technology.
Mälardalen University, School of Sustainable Development of Society and Technology.
Mälardalen University, School of Sustainable Development of Society and Technology.
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

MPC is the company Exova Metech’s operating system that contains all the information needed for the company's objectives and guidelines to permeate the company. How changes in the MPC should be communicated with the company's employees can be seen as problematic. Routines that have been changed in practice, the process owners do not always update in the MPC, it leads to that the employees can not ensure that duties are performed properly. It is therefore important that management takes its responsibility by providing updated information. The management´s commitment is also important to utilize employees' capabilities and create understanding of quality management that is lacking to some extent today. Methods for measuring employee motivation and knowledge, creates the conditions for an innovative environment.

Place, publisher, year, edition, pages
2013. , 35 p.
Keyword [sv]
ISO 9001, förbättringsarbete, användarvänlighet
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-17941OAI: oai:DiVA.org:mdh-17941DiVA: diva2:589193
External cooperation
Exova Metech
Subject / course
Business Administration
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2013-02-11 Created: 2013-01-17 Last updated: 2013-02-11Bibliographically approved

Open Access in DiVA

ISO 9001(617 kB)370 downloads
File information
File name FULLTEXT01.pdfFile size 617 kBChecksum SHA-512
6780c87dfc69e4ebb4d55048420c7f5ae6487c51c61ab4e7c1c5d2d959bd10c9a046205d4fd5a36c1657f29557fde75a61f5f359897968a0561806f3a4565dab
Type fulltextMimetype application/pdf

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School of Sustainable Development of Society and Technology
Social Sciences

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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