Det korrigerande samtalet: -ett samtal för tillfällig förbättring eller varaktig förändring?
Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
At the workplace, different types of discussions take place, where employers meet members of staff. Some of these discussions take the form of an employer correcting a member of staff; that is the employer wanting the member of staff to change his/her behaviour.
The correcting discussion has a very important role within labour legislation as it is often this measure that the employer takes to bring about change. If this does not happen then more severe disciplinary measures like a warning or giving notice will be necessary.
This paper is about the employer's role in the corrective discussion. How an employer can work with the corrective discussion but also what effects can be experienced due to the discussion.
To understand how an employer experiences the corrective discussion, 98 employers within a municipality have received a web questionnaire via the computer program Esmaker. Of these employers 68 answered the questions, which is a response of barely 70%. Three employers has been interwiewed to acquire a greater understanding of the corrective discussion.
The background of the paper takes up the situation of the current labour legislation for local government employers within Sweden's municipalities and county councils (Sveriges Kommuner och Landsting, SKL). The stady draws up theories on leadership, learning, collaboration, communication and teaching.
The result of the study shows that employers within the municipality in question generally work structured with the corrective discussions, they carry out. They attach great importance to being well prepared and that co-workers understand the discussion clearly and that the message is clear. They want to create a dialogue with the co-workers and a change. The employers are prepared to contribute and help co-workers to achieve this. However, the effect of the corrective discussion is varies, only approximately 25% of them lead to a permanent change.
Place, publisher, year, edition, pages
2012. , 54 p.
Korrigerande samtal, arbetsrätt, kommunikation, lärande, medarbetare
IdentifiersURN: urn:nbn:se:lnu:diva-23166OAI: oai:DiVA.org:lnu-23166DiVA: diva2:580427
Subject / course
Moqvist-Lindberg, Ingeborg, Lektor
Söderström, Magnus, Professor