Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Emotion matters: Emotion management in Swedish Peace Support Operations
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Working Life Science.
2012 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The thesis makes an overall contribution to the qualitative research on soldiers’ experiences from service primarily in low-intensity mission areas, this operational environment being placed within a framework of emotion sociology. The central argument put forward states that even on this type of mission the emotional demands are considerable, and that the need for emotional management in Peace Support Operations (PSO) should therefore generally follow other demarcations than the formal military divisions of high and low intensity conflicts respectively. In contrast to the prevalent view stating that the successful soldier is someone with emotional control in the sense that he ‘lacks’ feeling towards what he is doing, this thesis argues that soldiers’ emotion management work when choosing, modelling, managing, and displaying the ‘right’ emotional expression is what it takes to get the job done. Further, the thesis argues that emotion management demands are not restricted to the tour of service. Returning home often involves feeling both cognitively and emotionally disorientated, even if the mission has been militarily quite uneventful. A new theoretical concept, Post-Deployment Disorientation (PDD), is introduced to explain and highlight the origin of these feelings. PDD is not a diagnosis, however, but a term reserved for a phenomenon invisible in statistics that likely confronts the majority of Swedish soldiers on return.

The thesis comprises four essays and draws on qualitative data collected mainly from soldiers deployed to Kosovo and Liberia in 2006/2007. Two of the essays also include data from Afghanistan. Jointly, the four essays help us understand that from an emotion management perspective, serving abroad is both a varied and challenging experience. Nevertheless, the informants seem to muddle through many difficulties and the study broadly confirms Bolton’s (2005) accounts of the multi-talented emotional actor, who is quite capable of handling contradiction while negotiating feeling rules. However, this does not mean an adjustment with negligible effort or without substantial emotional costs.

Place, publisher, year, edition, pages
Karlstad: Karlstads universitet, 2012. , p. 74
Series
Karlstad University Studies, ISSN 1403-8099 ; 2012:47
Keywords [en]
Peace Support Operations, emotion management, low-intensity conflict areas, Sweden
National Category
Social Sciences
Research subject
Working Life Science
Identifiers
URN: urn:nbn:se:kau:diva-15074Local ID: 2012:47ISBN: 978-91-7063-454-3 (print)OAI: oai:DiVA.org:kau-15074DiVA, id: diva2:558918
Public defence
2012-11-23, Andersalen, 11D121, Karlstads Universitet, Karlstad, 13:00 (Swedish)
Opponent
Supervisors
Available from: 2012-11-13 Created: 2012-10-02 Last updated: 2014-05-20Bibliographically approved
List of papers
1. La gestion des émotions dans les opération en faveur de la paix
Open this publication in new window or tab >>La gestion des émotions dans les opération en faveur de la paix
2011 (French)In: L'Année sociologique, ISSN 0066-2399, E-ISSN 1969-6760, Vol. 61, no 2, p. 407-430Article in journal (Refereed) Published
Abstract [fr]

C et article aborde les diverses facettes de la gestion des émotions et de ses exigences au travers d’une étude qualitative portant sur les troupes suédoises déployées dans le cadre d’opérations en faveur de la paix, pour l’essentiel au Kosovo et au Libéria. Il s’éloigne des traditions de recherche établies en sociologie des émotions.

L’analyse des données recueillies s’y réfère en effet à la typologie élaborée par Bolton (2005) à propos des émotions au travail. Cette typologie offre un cadre pluridimensionnel mettant en évidence la façon dont les règles de gestion du sentiment qui émanent de l’organisation, de la profession et de la société influent sur la motivation, l’identité professionnelle, l’efficacité et la manière de servir. L’étude valide une double hypothèse, la typologie de Bolton révèle certains aspects jusque-là restés dans l’ombre des contraintes qui pèsent en la matière sur les acteurs militaires des opérations en faveur de la paix ; les exigences de la gestion émotionnelle sont plus aiguës dans ce cadre d’activité que dans ceux dont a traité jusqu’ici la littérature.

 

Abstract [en]

This article focuses on the multifaceted demands for emotion management in Peace Support Operations (pso) as revealed by a qualitative study of Swedish troops serving primarily in Kosovo and Liberia.

With departure in emotion sociology, the data is analyzed with reference to a typology on work place emotion elaborated by Bolton (2005). The typology offers a multifaceted framework highlighting how the existence of organizational, professional and social “feeling rules” influence the employee’s motivation, professional identity and performance. It is argued that Bolton’s typology sheds new light on the emotional demands of military peace support operations, but also that the need for emotion management herein is much greater than in organizations referred to in former research.

Place, publisher, year, edition, pages
Paris: Presses Universitaires de France, 2011
Keywords
Conflits de basse intensité ; Gestion des émotions ; Opérations en faveur de la paix ; Suède ; Stress du déploiement à l’étranger.
National Category
Social Sciences
Research subject
Sociology
Identifiers
urn:nbn:se:kau:diva-15239 (URN)
Note

Den engelska versionen ingår även i avhandlingen;

Emotion matters - Emotion management in Swedish Peace Support Operations

Available from: 2012-10-22 Created: 2012-10-22 Last updated: 2017-12-07Bibliographically approved
2. Swedish-Irish cooperation in Liberia
Open this publication in new window or tab >>Swedish-Irish cooperation in Liberia
2008 (English)In: Military cooperation in multinational peace operations.: Managing cultural diversity and crisis response / [ed] Joseph Soeters, Phillipe Manigart, Milton Park, Oxforshire: Routledge, 2008, 1, p. 153-165Chapter in book (Other academic)
Place, publisher, year, edition, pages
Milton Park, Oxforshire: Routledge, 2008 Edition: 1
Series
Cass Military Studies
Keywords
cooperation, peacekeeping missions, cultural diversity
National Category
Social Sciences
Research subject
Sociology
Identifiers
urn:nbn:se:kau:diva-15240 (URN)978-0-415-44589-4 (ISBN)
Available from: 2012-10-22 Created: 2012-10-22 Last updated: 2012-11-13Bibliographically approved
3. 'Don't fight the blue elephant': Humorous signs as protests and conductors of negotiations in Swedish Peace Support Operations
Open this publication in new window or tab >>'Don't fight the blue elephant': Humorous signs as protests and conductors of negotiations in Swedish Peace Support Operations
2013 (English)In: Res Militaris, E-ISSN 2265-6294, Vol. 3, no 3Article in journal (Refereed) Published
Abstract [en]

This article focuses on the role of ”applied” workplace humor (Mulkay 1988) as used by Swedish soldiers deployed overseas. The data primarily refers to workplace signs encountered at military compounds in Liberia, Kosovo, and Afghanistan and interviews with Swedish soldiers before, during, and after deployment. The article aims to compare signs found in two types of military contexts; high and – low-intensity conflict areas respectively, and the findings show that differences in the nature of operations (i.e. threat level and duties) is reflected in the messages’ content. 

Further, we see humorous exchanges during overseas missions as something that provide the scope for relieving various stresses arising from disillusions, and from being subordinated to rules, policies and designed roles, but also where barbed ideas inappropriate for ”serious” communication are vented (Fine 1988). Overall, the paper adds to the literature a description of humorous exchanges in two organizational settings where the need for sense making is always present.

Keywords
applied humor, deployment stress, Peace Support Operations, Sweden
National Category
Social Sciences
Research subject
Working Life Science
Identifiers
urn:nbn:se:kau:diva-15433 (URN)
Available from: 2012-11-05 Created: 2012-11-05 Last updated: 2017-07-04Bibliographically approved
4. Post-Deployment Disorientation: The emotional remains of uneventful Peace Support Operations
Open this publication in new window or tab >>Post-Deployment Disorientation: The emotional remains of uneventful Peace Support Operations
2012 (English)In: Res Militaris, E-ISSN 2265-6294, Vol. 2, no 2Article in journal (Refereed) Published
Abstract [en]

It is widely recognized that participation in high-intensity military missions abroad can result in discomforts, serious health conditions, and psychological consequences for the individual. This article, however, focuses on soldiers' experiences after service in two relatively calm mission areas. It aims to contribute to a discussion of the emotional price soldiers pay even when participating under these circumstances. It argues that although the general view among soldiers is that service abroad is a unique, rewarding and cherished experience, we should further recognize it as an accomplishment that also has other transformative properties. This is often manifested in what is here named 'Post-Deployment Disorientation' (PDD), invoking a different outlook on life and navigation in the social world. This article explores the soldiers' sense-making of this change by adopting an emotion-focused sociological perspective. Confirmation of assumptions made is presented through reference to interviews with 24 Swedish soldiers before, during and after their deployments to Kosovo and Liberia.

Keywords
Peace support operations, emotion management, low-intensity mission areas, sense-making, re-adjustment, post-deployment disorientation, Swedish military
National Category
Social Sciences Work Sciences
Research subject
Sociology
Identifiers
urn:nbn:se:kau:diva-15241 (URN)
Available from: 2012-10-22 Created: 2012-10-22 Last updated: 2017-12-07Bibliographically approved

Open Access in DiVA

errata(83 kB)84 downloads
File information
File name ERRATA01.pdfFile size 83 kBChecksum SHA-512
89600459bb0513117e14a1f2fbaedafe2800b2d720b11736f1e156b9fc14107f3d8b63f392a321665c47b1e833ecd8c512b047b83163d1714baa9dd13cbeb477
Type errataMimetype application/pdf
fulltext(1339 kB)446 downloads
File information
File name FULLTEXT02.pdfFile size 1339 kBChecksum SHA-512
5826e3954e95a9878d2ee1f5d297f3792c3e13125570342b0299acf167b6c50186ac666bc310c78802c581cc612edd5c3a0af1835ef91b7848637aaa4323669b
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Weibull, Louise
By organisation
Department of Working Life Science
Social Sciences

Search outside of DiVA

GoogleGoogle Scholar
Total: 1332 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 1468 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf