Utvärdering av BRIS Internetbaserade stödkontakter
2012 (Swedish)Report (Other academic)
I denna utvärdering av BRIS Internetbaserade stödjande kontakter har de barn som kontaktat BRIS via mejl eller chatt ombetts besvara ett antal frågor om hur de upplever sitt mående, den svårighet som är anledningen till att de kontaktar BRIS och hur de upplever att de blivit bemötta av BRIS. Dessa frågor har ställts före den stödjande kontakten, direkt efter kontakten och därefter 10 dagar efter att barnen mejlat eller chattat med BRIS. Därutöver har en förfrågan om att delta i en enkätstudie gått ut till alla barn som varit aktiva på BRIS diskussionsforum, där de tillfrågats om hur ofta de besökerforumet, vilka funktioner de uppskattar med forumet och hur de upplever den hjälp de får i forumet. Barnen har fått skatta sitt mående på en skala mellan 1 och 9, där 1 motsvarar ”jättedåligt” och 9 ”jättebra”. Undersökningen har designats efter den kvasiexperimentella studie som gjorts av holländska Kindertelefoon (Fukkink & Herrmanns 2007). Den teoretiska utgångspunkten för frågorna i undersökningen har varit KASAM (Antonovsky 1991) och BRISsamtalsmetod (Iwarsson 2007).
In this evaluation, children who contacted BRIS via email or chat were asked to answer a few questions concerning their perceived well- being, the difficulties leading up to the contact, and how they feel they have been treated by BRIS. These questions were asked immediately before and after the contact, as well as 10 days later. In addition, a request to participate in a questionnaire study went out to all children who had been active on the BRIS discussion forums, where they were asked how often they visit the forum, what features they appreciate in the community and how they perceive the help they get in the forum.
The children have estimated their well-being on a scale from 1 to 9, where 1 represents "Very poor" and 9 "Great". A total of 6,193 children were asked to participate in the evaluation. 925 responses were submitted during the period April 1st to June 7th (email & chat) and May 24th - August 17th (discussion forum). The internal loss is low, 5.05% for the entire study. Complete series in which the child has answered all three questionnaires in the email and chat amounts to only 51, however, between 220 and 432 questionnaires has been submitted by the different occasions. A total of 245 questionnaires have been submitted to the evaluation of the discussion forum.
The children report that their well-being increases immediately after the contact with BRIS, regardless of modality. This however declines in the last follow-up. In general however, they still produce a higher value than at the first measurement. The children reported that they feel listened to and that they feel that BRIS is taking them seriously. The children who contact BRIS through discussion forums are even more satisfied with the assistance they receive than the children who use chat and email. Above all, the discussion forum helps kids to feel they are not alone in their situation. The children who use the discussion forum also very much appreciate the answers from other children and the opportunity to help other children by answering others postings.
A small group of children, indicate that they feel worse after contac- ting BRIS. An analysis of their answers describe either a dissatis- faction with the provided advice or an incapacity to follow the provided advice despite them being perceived relevant.
Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2012. , 59 p.
Research Report on childhood and the study of children, 2012:7
Barnens rätt i samhället, ungdomar, barn, barnforskning
Social Sciences Interdisciplinary
IdentifiersURN: urn:nbn:se:liu:diva-84269OAI: oai:DiVA.org:liu-84269DiVA: diva2:558411