Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Trust and contract effects on the efficiency of the supplier-manufacturer relationships: A dyadic perspective
Linnaeus University, Faculty of Business, Economics and Design, Linnaeus School of Business and Economics.
Linnaeus University, Faculty of Business, Economics and Design, Linnaeus School of Business and Economics.
2012 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Business Administration, Business Process & Supply Chain Management, Degree Project (master), 15 higher education credits, 4FE06E, Spring 2011

Authors: Marjorie Laporte and Jérôme Le Duff Tutor: Fredrik Karlsson

Title: Trust and contract effects on the efficiency of the supplier-manufacturer relationships – A dyadic perspective

Background: The current global situation leads to a tightening of the supply chains. Since supply chain management is primarily about managing relationships, developing an efficient relationship appears to be the best way to stay competitive. Trust and contracts are elements that influence the efficiency of the relationships, but there is a debate concerning the way they impact efficiency. The focus has been made on the supplier-manufacturer relationships.

Purpose: The purpose of this paper is to investigate the supplier-manufacturer relationships of Ferrero France, in order to increase the understanding of trust in relation to different types of contracts, while providing a managerial contribution by describing their impact on efficiency.

Method: Interviews have been run among Ferrero France, manufacturer of confectionery products, and two of its suppliers. The empirical findings have been analyzed and compared to the existing theory in order to draw relevant conclusions. The results and conclusions also give rise to a broader strategic reflection about the impact of trust and contract on the whole supply chain, and not only on the supplier-manufacturer relationship.

Results, conclusions: The results of this research point out some similarities and differences compared to the existing theory. The dyadic perspective provides a broader point of view, and results in stating that trust is the most important factor leading to efficiency. Moreover, several types of contracts exist. Formal contracts and trust are substitutes and can work together to improve the efficiency, even if the legal framework may limit the increase of efficiency. Informal contracts and trust have a much moreTrust and contract effects on the efficiency of the supplier-manufacturerrelationshipsMaster Thesis – Spring 20123important relationship, and are key elements to achieve greater efficiency and long-term success of the supplier-manufacturer relationship, as well as the whole supply chain. This study provides managers with a better understanding of the role of trust and contract to improve the competitiveness of the whole supply chain, while contributing to enrich the existing theory with new perspectives.

Place, publisher, year, edition, pages
2012. , 131 p.
Keyword [en]
contracts, trust, supply chain, supplier, manufacturer, relationship, efficiency, formal, informal
National Category
Business Administration
Identifiers
URN: urn:nbn:se:lnu:diva-20721OAI: oai:DiVA.org:lnu-20721DiVA: diva2:540326
Subject / course
Business Administration - Other
Educational program
Business Process and Supply Chain Management, Master Programme, 60 credits
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2012-07-11 Created: 2012-07-09 Last updated: 2012-07-11Bibliographically approved

Open Access in DiVA

fulltext(2398 kB)735 downloads
File information
File name FULLTEXT01.pdfFile size 2398 kBChecksum SHA-512
1b02a58b2a7c07bca38eb6387f50d9820c234df7ae775323b80ec41b3d57b71246291d71b4006ad54695930198067331224f445581e0d98ec7ed3cc0650bd31f
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Laporte, MarjorieLe Duff, Jérôme
By organisation
Linnaeus School of Business and Economics
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 735 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 403 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf