Manufacturing capabilities: Mere drivers of operational performance or critical for customer-driven innovation?
2012 (English)In: Proceeding of 4th Joint World Conference on Production & Operations Management, 2012Conference paper (Other academic)
In is becoming increasingly common that R&D and marketing is conducted internally and manufacturing performed by outsourcing partners, raising questions about the strategic role of internal manufacturing capabilities. This role can be evaluated by how they contribute to the focal firm’s competitive priorities. Based on a survey of 267 Swedish manufacturing firms, the paper show that when the competitive priority is innovation, the role of manufacturing capabilities is to facilitate more efficient product development in collaboration with customers. When operational efficiency is the dominant competitive priority, the role of manufacturing capabilities is naturally to provide high operational efficiency.
Place, publisher, year, edition, pages
Customer integration, manufacturing capabilities, operations
Production Engineering, Human Work Science and Ergonomics
IdentifiersURN: urn:nbn:se:hig:diva-12377OAI: oai:DiVA.org:hig-12377DiVA: diva2:539849
4th Joint World Conference on Production & Operations Management / 19th International Annual EurOMA Conference
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