Change search
ReferencesLink to record
Permanent link

Direct link
Language Proficiency and Cross-cultural Adaptation as Part of Cross-cultural Communication Competence: A Study of an Ethnically Diverse Team in a Multinational Company in Sweden
Jönköping University, Jönköping International Business School.
Jönköping University, Jönköping International Business School.
2012 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Purpose: Our purpose is to study how language proficiency and cross-cultural adaptation affect ethnically diverse teams in their cross-cultural communication competence.

Methodology: The data was collected through six interviews of team members working in a product development project in a multinational company. The interviews were conducted in March of 2012. The data analysis followed an interpretative thematic analysis inspired by Boyatzis (1998). To analyze the data we have utilized some steps of the thematic analysis. With the analysis it was identified that ethnically diverse teams build language proficiency and cross-cultural adaptation.

Findings: The findings from this research indicate that cross-cultural adaptation and language proficiency should be considered as important dimensions of cross-cultural communication competence within ethnically diverse teams. Language proficiency remains a challenge for many ethnically diverse teams and should be included in studies related to communication. Employees’ ability to adapt to the current environment and culture has an essential impact on team communication.

Research limitations/implications: The research was done in a Multinational company based in Sweden within one team at Electrolux AB, therefore implications from our study may not be applicable to all ethnically diverse teams in Multinational companies globally.

Place, publisher, year, edition, pages
2012. , 47 p.
Keyword [en]
Ethnically diverse teams, language proficiency, cross-cultural adaptation, crosscultural communication competence, multinational companies (MNCs).
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-18862OAI: oai:DiVA.org:hj-18862DiVA: diva2:538974
Subject / course
IHH, Business Administration
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2012-07-06 Created: 2012-07-02 Last updated: 2012-07-06Bibliographically approved

Open Access in DiVA

Language Proficiency and Cross-cultural Adaptation as Part of Cross-cultural Communication Competence(288 kB)1787 downloads
File information
File name FULLTEXT01.pdfFile size 288 kBChecksum SHA-512
3a9a6bf93ce69d145859ad10c71f06cb4315d959a1008d25397e2537e75a7d848f97302365564496f9734b6100bb3d50984d3d1cbd72f6dea5fdc37deea7ad30
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Farah, DeqaVuniqi, Valentina
By organisation
Jönköping International Business School
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 1787 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 243 hits
ReferencesLink to record
Permanent link

Direct link