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Enterprise wikis as a means of creating business value: The impact of the CIO
Jönköping University, Jönköping International Business School, JIBS, Business Informatics. (Master Thesis in Informatics Group 4)
Jönköping University, Jönköping International Business School, JIBS, Business Informatics. (Master Thesis in Informatics Group 4)
2012 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Mass collaboration has been made possible through social networking tools likewikis. With features that support the principles wikinomics, wikis are enabling largenumber of people to participate in the production process without necessarily beingat the same physical location. Organizations and IT managers are beginning to har-ness this new technology in a way that will create business value for their companies,helping them to produce goods and services that are valuable for their customers.This research sets out to explore the business values of using wikis in enterprises, andhow the CIOs and other IT managers who are responsible for handling the IT/IS re-sources of their firms leverage wikis to create business value. This was accomplishedby examining collaborations on wikis from two different perspectives: Firstly, fromthe CIO or IT manager’s perspective where we gathered their own views about thebusiness values of wikis and also assess their own impact on creating those businessvalues. Secondly, we examined the business values of wikis from the user’s perspec-tive by gathering the views of different wiki users.The main contribution of this research is to identify if any, the business values thatare obtained from using wikis in enterprises and to ascertain the impact of the CIOon the business values that are being created.

Place, publisher, year, edition, pages
2012. , 76 p.
Keyword [en]
wikis, Wikinomics, CIO, mass collaboration, business value, social network technologies
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-18854OAI: oai:DiVA.org:hj-18854DiVA: diva2:538761
Presentation
2012-06-13, B4050, JIBS Building, Jönköping, 10:00 (English)
Uppsok
Humanities, Theology
Supervisors
Examiners
Projects
Master Thesis in Informatics
Note
The report we did is research report which aims to investigate the impact of CIO and enterprise wikis for companies.Available from: 2012-07-17 Created: 2012-07-02 Last updated: 2012-07-17Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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