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Kartläggning och utvärdering av produkter och tjänster kopplat till begreppet Smart Grids
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2012 (Swedish)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

The Smart Grids development is driven by forces concerning safe electric

transmission done in an energy efficient way. Vattenfall Eldistribution AB has a vision

to transform their electricity network into Smart Grids. To invest in Smart Grids they

have a need to show their customers what advantages they will get from the

development. This led to the formulation of this dissertation project where the aim is

to identify products and services related to Smart Grids that will increase the

customer satisfaction for Vattenfall Eldistributions private customers.

The project started with a mapping of existing products and services on the Swedish

electricity market. From the mapping several development possibilities for Vattenfall

Eldistribution were identified. Two of these development possibilities where analyzed

more deeply as they seemed to have a grate possibility to fulfil the aim of the project.

The two services that where studied more closely were follow-up on new electricity

connections and an electricity usage report. The two services where analyzed from a

market, organisation and strategy perspective.

The findings from this study show that Vattenfall Eldistribution should introduce an

electricity usage report for their private customers and that a pilot project should be

carried out for follow-up on new electricity connections.

Place, publisher, year, edition, pages
2012. , 79 p.
UPTEC STS, ISSN 1650-8319 ; 12024
National Category
Engineering and Technology
URN: urn:nbn:se:uu:diva-176673OAI: diva2:536530
Educational program
Systems in Technology and Society Programme
Available from: 2012-07-05 Created: 2012-06-22 Last updated: 2012-07-05Bibliographically approved

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