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Förstudiens betydelse: Granskning av ett stagnerat IT/IS-projekt på ett tillverkande företag
Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
2012 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Vårt examensarbete har genomförts på företaget Electrolux Laundry Systems (ELS) logistikavdelning, Logistics Center Ljungby (LCL).  Under det senaste året har företaget haft motgångar vid ett IT/IS-projekt inom sin logistikavdelning (LCL). Uppsatsen har således syftat till att beskriva och analysera varför IT/IS-projektet har avstannat, och ej nått implementering. För att uppnå syftet har vi utgått från en, i stort sett, kvalitativ ansats där primärdata har insamlats genom metoder såsom intervjuer och deltagande observationer medan sekundärdata inhämtats i form av dokumentundersökningar och offentliga dokument.

 

Resultatet av studien har utgjorts av deltagande observationer på fallföretagets logistikavdelning, LCL, samt intervjuer med olika verksamhetsnivåer. Detta har påvisat bristande kommunikation och direktiv samt fallföretagets brister i förstudiens utförande vad gäller förankring av projektet, planering av tid, resurser och kostnader samt formulering av krav. Slutsatser vi kunnat dra av detta är att en fungerande kommunikation mellan olika verksamhetsnivåer samt en noggrant utförd förstudie är essentiella element för att ge ett projekt rätt förutsättningar. 

Abstract [en]

Our thesis has been performed in the company of Electrolux Laundry Systems (ELS) logistics department, Logistics Center Ljungby (LCL). Over the past year, the company has met setbacks during an IT/IS-project in the logistics department (LCL). The essay is thus aimed to describe and analyze why the IT/IS-project have stagnated. To achieve the purpose of the study we have applied a mainly qualitative approach in which the primary data is collected through methods such as interviews and participant observations while the secondary data is obtained by means of litterature and public documents.

 

The study’s result consisted of participant observation at LCL, and interviews with co-workers at various levels in the organization. These have shown a lack of communication between employees at different levels in the company. Moreover, the result proved the company's shortcomings in designing the pilot study, e.g. deeply root the project, planning time, resources, costs and specify requirements. Our conclusions from this study are that effective communication between different levels of employees, and an accurately performed pilot study, are essential elements to give a project the right conditions.

 

 

Place, publisher, year, edition, pages
2012.
Keyword [en]
Pilot study, unsuccessful pilot study, project, project management, change management, requirements management, information technology (IT), failed IT projects, IT governance, information systems (IS).
Keyword [sv]
Förstudie, misslyckad förstudie, projekt, projektledning, förändringsarbete, kravhantering, informationsteknik (IT), misslyckade IT-projekt, IT-styrning, informationssystem (IS).
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:lnu:diva-19829OAI: oai:DiVA.org:lnu-19829DiVA: diva2:533033
Educational program
Information Logistics Programme, 180 credits
Uppsok
Technology
Supervisors
Examiners
Available from: 2012-06-13 Created: 2012-06-12 Last updated: 2012-06-13Bibliographically approved

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