Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Making use of New Media for pan-European Crisis Communication
Swedish Defence Research Agency.
Swedish Defence Research Agency.ORCID iD: 0000-0002-2677-9759
Swedish Defence Research Agency.
Swedish Defence Research Agency.
Show others and affiliations
2012 (English)In: Proceedings of the Ninth International Conference on Information Systems for Crisis Response and Management (ISCRAM 2012), ISCRAM , 2012Conference paper, Published paper (Refereed)
Abstract [en]

Social or new media have over the past years become an integrated part of human communication, both as a means to establish and maintain social relationships, but also as a means of sharing and co-creating information. New media comes with an array of possibilities for individuals as well as organisations, corporations and authorities. Within the field of crisis communication new media possibilities, such as online sharing and social networking, has had an impact on the way crisis information is disseminated and updated. This paper addresses the issues related to using new media as a means of communicating crisis information and broadcasting alerting messages to the general population, and also discusses the role of new media in future pan-European alerting. It focuses on current and on-going research on social media for crisis communication. An extensive systematic literature review was done to identify factors that affect the use of social media for alerting and warning. These factors were mirrored in experiences, collected through interviews, in crisis communication organisations in three European regions (Sweden, Czech Republic and Spain). The factors finally form the basis for suggestions regarding the design of technological tools for both communication and information collection as part of a pan-European alerting system.

Place, publisher, year, edition, pages
ISCRAM , 2012.
Keyword [en]
Crisis Information, Alerting, New Media, Social Media, Screening Tool
National Category
Interaction Technologies
Identifiers
URN: urn:nbn:se:kth:diva-96387OAI: oai:DiVA.org:kth-96387DiVA: diva2:530552
Conference
Ninth International Conference on Information Systems for Crisis Response and Management (ISCRAM 2012), Vancouver, Canada, April 2012
Note
QC 20120607Available from: 2012-06-07 Created: 2012-06-03 Last updated: 2012-06-07Bibliographically approved

Open Access in DiVA

fulltext(381 kB)1083 downloads
File information
File name FULLTEXT01.pdfFile size 381 kBChecksum SHA-512
ea740230fb2e3da465afdc12f89181b2b88df654157ddbaaa8e3895bf4997141b86ab3ca5133b7ce31ab14c40a594a7af010d9e125aca09173fcb59f3c21f951
Type fulltextMimetype application/pdf

Other links

ISCRAM Conference Proceedings

Search in DiVA

By author/editor
Brynielsson, Joel
Interaction Technologies

Search outside of DiVA

GoogleGoogle Scholar
Total: 1083 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 983 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf