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Employer Branding - Ett managementkoncept: En kvalitativ studie om översättning, tillämpning samt kommunikation av konceptet
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Sociology.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Sociology.
2012 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Employer Branding - A management concept : A qualitative study of translation, application and communication of the concept (English)
Abstract [sv]

Employer Branding är ett managementkoncept vars primära syfte är att attrahera och behålla personal. Nyinstitutionell teori redogör däremot för att organisationers motiv att översätta samt tillämpa ett managementrecept så som Employer Branding är att framstå som socialt legitima och bra arbetsplatser. Studiens syfte är att undersöka hur Employer Branding implementerats vid ett kontor inom Swedbank AB och vad det betyder i praktiken. Med nyinstitutionell teori som referensram kommer studien undersöka hur Swedbank AB har översatt, tillämpat och kommunicerat konceptet. För att besvara syftet har kvalitativ metod använts genom tre semi-strukturerade intervjuer utifrån ett selektivt urval. Information erhölls även från Swedbank AB:s hemsida. Analysen grundades utifrån etnografisk kvalitativ metod med deduktiv ansats där teoretiska begrepp har översatts till koder. Av resultatet framkom det att banken arbetar med en strategisk omdömeshantering via införandet av nya värdeord, ledarskapskriterier, en lokal prägel, samhällsengagemang, jämställdhetsarbete och ett relationellt förhållningssätt. Översättningen av receptet kan dock vara problematisk att implementera för Swedbank, då personalsatsningar tenderar att vara ekonomiskt konjunkturberoende. Banken hanterar detta genom en löskoppling mellan storytelling som förmedlar hur banken vill framstå och hur arbetet bedrivs i praktiken. Utifrån att betrakta medarbetarna som potentiella externa ambassadörer skulle banken med en mer inkluderande storytelling åstadkomma större förståelse och acceptans för sitt beslutsfattande. Organisationsrecept såsom Employer Branding verkar utifrån studiens samlade analys fungera bäst under goda ekonomiska förutsättningar. 

Abstract [en]

Employer Branding is a management concept which primary purpose is to attract and keep employees. In contrast, neoinstitutional theory explains that organizations motives to translate and apply management recipes such as Employer Branding, is to appear as socially legitimate and good places to work. The study aims to examine how the management concept Employer Branding is implemented at an office of Swedbank AB and what it means in practice. With neoinstitutional theory as a framework, the study will examine how Swedbank AB has translated, implemented and communicated the concept. To answer the question, a qualitative method has been used by three semi-structured interviews based on a selective sample. Information was also provided by Swedbank AB's website. The analysis was based on an ethnographic qualitative deductive approach in which theoretical concepts have been translated into codes. The results show that the bank is working with strategic reputational management through the introduction of new core values, leadership criteria, a local character, corporate social responsibility, equality work and a relational approach. The translation of the concept can be problematic to implement within the bank, because staff actions appear to be economically dependent. The bank handles this by a decoupling between storytelling that conveys how the bank would like to appear and how the work is conducted in practice. Based on considering employees as external ambassadors, the bank could provide greater understanding and acceptance with a more inclusive storytelling concerning its decision-making. Organization recipes such as Employer Branding seems from the study's overall analysis, work best under good economic conditions.

Place, publisher, year, edition, pages
2012. , p. 41
Keyword [en]
Employer Branding, Translation Theory, Decoupling, Storytelling, Reputation Management
Keyword [sv]
Employer Branding, Översättningsteorin, Löskoppling, Storytelling, Omdömeshantering
National Category
Sociology
Identifiers
URN: urn:nbn:se:uu:diva-175074OAI: oai:DiVA.org:uu-175074DiVA: diva2:530093
External cooperation
Swedbank AB
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2012-06-11 Created: 2012-05-31 Last updated: 2012-06-11Bibliographically approved

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