Factors Influence Citizen Adoption for Government E-Tax Service
Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
E-tax is an important function of e-government since it is highly related to the life of citizens (Wu & Chen, 2005). So in this paper I have discussed the factors influence the citizen adoption of government e-tax service. I have used the decomposed TPB model as my research model. This model integrated two important theories – TAM model and TPB model. The taxpayers were divided into adopters who have used the e-tax service and non-adopter who has used the conventional method to pay their tax. And the effect of these factors for adopters and non-adopters are different. Therefore, understand the factors’ effect can help governments formulate the corresponding measures to promote more citizens to use the e-tax service and lead to better planning and implementation of e-tax service.
Place, publisher, year, edition, pages
2012. , 19 p.
e-tax, e-filing, electronic tax, online, acceptance, behavior intention, citizen, adoption, e-government, public service, perceived risk, compatibility, TAM model and TPB model
IdentifiersURN: urn:nbn:se:oru:diva-22959ISRN: ORU-HHS/INF-AS-2012/0002--SEOAI: oai:DiVA.org:oru-22959DiVA: diva2:528165
Subject / course
UppsokSocial and Behavioural Science, Law