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Factors Influence Citizen Adoption for Government E-Tax Service
Örebro University, Örebro University School of Business.
2012 (English)Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

E-tax is an important function of e-government since it is highly related to the life of citizens (Wu & Chen, 2005). So in this paper I have discussed the factors influence the citizen adoption of government e-tax service. I have used the decomposed TPB model as my research model. This model integrated two important theories – TAM model and TPB model. The taxpayers were divided into adopters who have used the e-tax service and non-adopter who has used the conventional method to pay their tax. And the effect of these factors for adopters and non-adopters are different. Therefore, understand the factors’ effect can help governments formulate the corresponding measures to promote more citizens to use the e-tax service and lead to better planning and implementation of e-tax service.

Place, publisher, year, edition, pages
2012. , 19 p.
Keyword [en]
e-tax, e-filing, electronic tax, online, acceptance, behavior intention, citizen, adoption, e-government, public service, perceived risk, compatibility, TAM model and TPB model
National Category
Information Systems
Identifiers
URN: urn:nbn:se:oru:diva-22959ISRN: ORU-HHS/INF-AS-2012/0002--SEOAI: oai:DiVA.org:oru-22959DiVA: diva2:528165
Subject / course
Informatik
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2012-07-02 Created: 2012-05-24 Last updated: 2017-10-17Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf