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Upplevt och önskat bemötande från vårdpersonal: en intervjustudie med kvinnor med fibromyalgi
University of Gävle, Faculty of Health and Occupational Studies.
University of Gävle, Faculty of Health and Occupational Studies.
2012 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syftet med studien var att beskriva hur kvinnor med fibromyalgi upplever vårdpersonalens bemötande och hur de önskar att bli bemötta. Studien hade en kvalitativ ansats med en beskrivande design. Datainsamling skedde genom individuella intervjuer med åtta kvinnor, som alla var medlemmar i en fibromyalgiförening i Mellansverige. Data analyserades med hjälp av manifest innehållsanalys. Huvudresultatet var att vårdpersonalens bemötande av informanterna beskrevs som en upplevelse av att inte bli bekräftad. Detta grundades i deras upplevelse av att vårdpersonalen inte trodde, eller lyssnade på dem. De upplevde även att kunskapen om fibromyalgi hos vårdpersonalen var bristfällig. Informanterna beskrev även att de upplevde att de kunde känna förtroende för vårdpersonalen men att de önskade att de i större grad blev bemötta så.  De beskrev en önskan om att vårdpersonalen i högre grad skulle lyssna på dem, visa förståelse och ge dem information om sin sjukdom. Slutsatsen var att känna förtroende för vårdpersonalen bygger på att bli lyssnad till och få förståelse för sin sjukdom av vårdpersonalen samt att få information. Att bli misstrodd och/eller ej lyssnad på av vårdpersonalen samt brist på kunskap hos vårdpersonalen upplevdes som att inte bli bekräftad.

Abstract [en]

The aim of the study was to describe how women with fibromyalgia experienced health care professionals´ response and how they wish to be responded. The study had a qualitative approach with a descriptive design. Data were obtained from individual interviews with eight women, who were all members of a fibromyalgia association in central Sweden. Data were analyzed using manifest content analysis. The main result was that the informants experienced the health care professionals as not confirming them. This was based on the informants’ experience of not being believed or listened to. They also felt that the knowledge of fibromyalgia among health care professional was poor. The informants also described that they could trust the health care professionals but that they wished that they to a greater extent was responded that way. They described a desire that the health care professionals in greater extent should listen to them, show an understanding and give them information. The conclusion was that the confidence of health care professionals is based on being listened to and to be showed an understanding of their disease and to receive information. To be discredited and / or not being listened to and lack of knowledge among the health care professionals about fibromyalgia was perceived as not being confirmed.

Place, publisher, year, edition, pages
2012. , 22 p.
Keyword [en]
Response, fibromyalgia, experience, health care professionals
Keyword [sv]
Bemötande, fibromyalgi, upplevelse, vårdpersonal
National Category
Medical and Health Sciences
Identifiers
URN: urn:nbn:se:hig:diva-11808Archive number: SSKVk09-36OAI: oai:DiVA.org:hig-11808DiVA: diva2:524560
Subject / course
Nursing science
Educational program
Nursing
Uppsok
Medicine
Supervisors
Examiners
Available from: 2012-05-03 Created: 2012-05-02 Last updated: 2012-05-03Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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