Capturing supplier knowledge in new product development: the effects of trust
2012 (English)In: IPSERA 2012 Conference Proceedings, Purchasing & Supply Management in a Changing World / [ed] Emilio Esposito, Pietro Evangelista, Giovanni Pastore and Mario Raffa, Napoli, Italy: Edizioni Scientifiche Italiane (Napoli) , 2012, WP58 – 1-WP58 – 12 p.Conference paper, Presentation (Other academic)
Trust has been found to be important for integrating suppliers´ knowledge in new product development (NPD). Different degrees of trust have different consequences for NPD. This paper investigates the effects of trust for capturing supplier knowledge in NPD in different situations. Two different NPD collaborations, identified as polar cases, are studied. The findings indicate differences in knowledge integration practices related to time scope and depth of the collaboration as a consequence of different types of trust. There are two main contributions from these findings. First, different types of trust are emphasized in different types of supplier collaborations. Second, the type of trust is associated with differences in knowledge integration practices expressed in time scope and depth of the collaboration. Relational trust creates conditions for joint knowledge integration in interactive and joint processes, whereas competence-based trust is associated with accessing and capturing knowledge.
Place, publisher, year, edition, pages
Napoli, Italy: Edizioni Scientifiche Italiane (Napoli) , 2012. WP58 – 1-WP58 – 12 p.
Trust, knowledge integration, supplier collaboration, new product development
Economics and Business
IdentifiersURN: urn:nbn:se:liu:diva-76380ISBN: 978-88-495-2346-1OAI: oai:DiVA.org:liu-76380DiVA: diva2:514173
21st Annual Conference, Purchasing & Supply Management in a Changing World, 1-4 April, Napel, Italy