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Färdigheter som sjuksköterskor använder sig av för att skapa goda vårdrelationer i ambulans och på akutmottagning: en litteraturstudie
University West, Department of Nursing, Health and Culture.
University West, Department of Nursing, Health and Culture.
2012 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesisAlternative title
Skills that nurses use to provide good care relationships in ambulance and                    emergency department. (English)
Abstract [en]

Background: Encounters between patient and health care have been shortened and fragmented. Times when the patient is in the continuum of care is related to how well the patient feels confirmed in the meeting with his/her carers. Aim : The aim of this study is to highlight skills that nurses use to provide good care relationships with patients in the ambulance and emergency room. Method: A literature review was done. Search for articles was conducted in the databases Cinahl and Pubmed. Nine articles were selected for analysis. Results: Nurses used various communication strategies to successfully establish a good nursing relationship in the meeting with the patient. Patients experienced the nurse who took time and was present in the meeting as the one who was really professional. Six themes were found. These were: Establish a communicative environment, establish contact, listening, verbal and nonverbal communication, being available and provide information. Conclusion : Nurses need to use his special skill to meet patient's need to feel valuable, seen and significant.

Place, publisher, year, edition, pages
2012. , 15 p.
Keyword [en]
Caring, Emergency nursing skills, Communication, Nursing engagement, Brief encounters.
National Category
URN: urn:nbn:se:hv:diva-4181OAI: diva2:506805
Available from: 2012-04-02 Created: 2012-02-29 Last updated: 2012-04-02Bibliographically approved

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