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Silences and sensibilities: Increasing participation in IT design
Institutt for Informatikk, Universitet i Oslo. (Design av Informasjonssystemer)ORCID iD: 0000-0003-4160-4348
Institutt for medier og kommunikasjon, Universitet i Oslo.
2005 (English)In: Critical Computing: - Between Sense and Sensibility, New York: ACM Press , 2005, 141-144 p.Conference paper (Refereed)
Abstract [en]

This paper focuses on challenges of heterogeneous knowledges in participatory design. How are different experiences and knowledge negotiated in participatory design processes and how can the design process maintain sensitivity towards the subtle aspects of negotiation of knowledges? The paper reports from two design projects, the first related to design of ICT-based learning environments for workplaces in Norway and the second a research project with middle managers and care assistants from social services departments in the public sector in Sweden. As a main argument the paper focuses on the role of silence in the negotiation of knowledge. Sensitivity in design should then as well be directed towards the silent and invisible aspects of the design process, because they can be as important for the participation and design outcome. © 2005 ACM.

Place, publisher, year, edition, pages
New York: ACM Press , 2005. 141-144 p.
Keyword [en]
Silence, sensibility, sensitive, participation, experimental design, participatory design
National Category
Engineering and Technology
Research subject
Computer and Information Sciences Computer Science, Information Systems
URN: urn:nbn:se:lnu:diva-17414ISBN: 1-59593-203-8OAI: diva2:496306
Proceedings of The Fourth Decennial Aarhus Conference, August 20-24, 2005, Aarhus, Denmark
Available from: 2012-02-13 Created: 2012-02-09 Last updated: 2015-05-26Bibliographically approved

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Mörtberg, Christina
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