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Applied systems research in social innovation: a position statement
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management.
2009 (English)Conference paper, Published paper (Refereed)
Abstract

In their forthcoming article Dawson and Daniel (2009) provide a useful working definition of social innovation, referring to it as the process of collective idea generation, selection and implementation by people who participate collaboratively to meet social challenges. These ideas are owned by people who work together in pursuing social goals that may- but need not- service other organisational, technical, commercial or scientific

goals. Defined in this way the term has, potentially, very wide boundaries- from new forms of organization and new concepts of family, to new ways of using information and communication technologies, and from new ideas of community to new products or services. This paper is a first approximation to identify relevant theory and develop a suitable framework that would allow applied systems researchers- those whose focus is usually operational and systems-orientated- to come to an understand about how their practices and technical innovations can lead to social innovation in broader organisational and societal senses. Combining ideas from the socio-technical movement, systems thinking, and semiotic theory, this first approximation to a social innovation framework recognises that an organisationally relevant view of social innovation needs to be local first, incremental rather than grand slam, must necessarily utilise evolutionary design principles, requires the promotion of participation in order to achieve stakeholder buy-in, as well as requiring a continuous improvement and innovation-oriented culture to be fostered within the organisation. Elements of this framework utilise action research methodology, abductive thinking, contextual features and communicative dimensions, both discursive and linguistic

Place, publisher, year, edition, pages
Wollongong, Australia: University of Wollongong , 2009. p. 12-13
National Category
Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-10126OAI: oai:DiVA.org:kau-10126DiVA, id: diva2:493647
Conference
Social Innovation Network Conference
Available from: 2012-02-08 Created: 2012-02-08 Last updated: 2018-01-12Bibliographically approved

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