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Enrolling Local Strategic Actors in Public Portal Development
Linnaeus University, Faculty of Humanities and Social Sciences, School of Social Sciences. (MKV)
Göteborgs universitet, inst. tillämpad IT.
2011 (English)In: Electronic Government: The 10th IFIP WG 8.5 International Conference on Electronic Government EGOV 2011, Proceedings / [ed] Marijn Janssen, Jochen Scholl, Maria Wimmer, Yao Hua Tan, Delft: Springer, 2011, 247-258 p.Conference paper (Refereed)
Abstract [en]

The focus of this paper is on seemingly mundane but essential aspects of network formation between actors in E-government contexts. It is based on a qualitative case study of portal development in public healthcare. The theoretical framework applied is Actor-Network Theory (ANT). The research question is: What factors contribute to the enrolment of strategic local actors in technology development in E-government? It was found that seemingly simple but basic functionalities like e.g. information about illnesses, rights, healthcare providers as well as personal e-services were of strategic importance for enrolling local actors to the process and to the portal, serving as a kind of “enrolment devices.” The reason is their capacity to provide useful functionality and communicate usefulness. Due to the complexity of the environment, local support based on perceived and future usefulness as well as long-term project organization.

Abstract [sv]

Paper som beskriver formering av nätverk i samband med utveckling av en hälsoportal inom e-Government. En fallstudie med teoretiskt ramverk hämtat från Actor Network Theory (ANT). Diskuterar conceptet "enrolment devices" och dess tillämpning i komplex nätverkverksformation och behovet av lokalt stöd för en positiv utveckling av en hållbar projekt organisation.

Place, publisher, year, edition, pages
Delft: Springer, 2011. 247-258 p.
, Lectures Notes on Computer Science, ISSN 0302-9743
Keyword [en]
Portal, development, healthcare, Actor Network Theory, enrolment
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems; Computer and Information Sciences Computer Science
URN: urn:nbn:se:lnu:diva-17304DOI: 10.1007/978-3-642-22878-0ISBN: 978-3-642-22877-3OAI: diva2:490730
The 10th IFIP WG.8.5 International Conference on Electronic Government EGOV2011
Available from: 2012-02-13 Created: 2012-02-06 Last updated: 2012-02-13Bibliographically approved

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Ekelin, Annelie
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