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Valfrihet för vem?: En studie om konkurrensutsättning i offentlig sektor
Halmstad University, School of Social and Health Sciences (HOS).
Halmstad University, School of Social and Health Sciences (HOS).
2012 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Den offentliga sektorn anses som ineffektiv av förespråkarna för New Public Management (NPM) som hävdar att den offentliga sektorns verksamheter ska bedrivas mer resultatinriktat, likt den privata sektorn. Detta för att skattebetalarnas pengar ska komma tillbaka till medborgarna. Ett sätt att lösa vad de framhåller som ett ineffektivitetsproblem har lett till konkurrensutsättning, där privata aktörer får en möjlighet att genom upphandling utföra offentliga tjänster. Syftet var att undersöka hur det strategiskt arbetas med stöd och vägledning till chefer i konkurrensutsatt verksamhet, samt hur chefer upplever att de får det stöd som behövs för att fullgöra sitt arbete. Vi ville även förklara de bakomliggande motiven för konkurrensutsättning. Empirin har bestått av kvalitativa intervjuer med chefer inom kommunal sektor. Resultatet visar att från en personalstrategisk nivå finns det en god intention att kunna stödja chefer ute i verksamheter som påverkats av konkurrensutsättning, men att cheferna saknar stöd, beroende på vilken organisation de tillhörde. Vi såg vikten av att skriva tydliga avtal med ramar och beskrivningar av vad som ska göras i en upphandling. Detta för att erhålla en så bra kvalitet och kontroll som möjligt. Vi menar att en tydligare struktur kunde underlätta för chefernas arbete i samband med konkurrensutsättning.

Nyckelord

Offentlig sektor, New Public Management, konkurrensutsättning, personalstrategi.

Abstract [en]

The public sector is considered to be ineffective. The advocates for New Public Management (NPM) thinks that the public sector's activities should be carried out with focus on result, equal to the private sector, this because the taxpayers’ money will gain the citizen more. One way to solve ineffectiveness problem has led to allowing competition between public and private sector over contract. With this background, we thought it to be interesting to investigate the public health care sector. The aim was to study how organisations work on a strategic level with support and guidance to first line managers, in a competitive environment, and how these mangers think about this support. We also wanted to explain the underlying reasons for more exposition to competition. The empirical data comprises qualitative data from interviews, documents and a broad theoretical background. The result showed that the strategic human recourse department had a good intention to support managers in their organisations that is affected by competition, but that the managers lacked certain support, depending on which organisation they belonged to. We saw the importance of good contracts with a clear framework and a good description, this in order to receive as good quality and control as possible. We believe that such a framework may lead to a clearer structure that in return may be a good support for the managers on a competitive market.

Keywords

Public sector, New Public Management, exposition to competition, personnel strategy

Place, publisher, year, edition, pages
2012. , 50 p.
Keyword [en]
Public sector, New Public Management, exposition to competition, personnel strategy
Keyword [sv]
Offentlig sektor, New Public Management, konkurrensutsättning, personalstrategi
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hh:diva-17015OAI: oai:DiVA.org:hh-17015DiVA: diva2:482351
Subject / course
Work Science
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2012-01-31 Created: 2012-01-23 Last updated: 2012-04-24Bibliographically approved

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Fant, JoakimOlander Einarsen, Ulrika
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CiteExportLink to record
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