Integrated Management Systems: testing a model for integration
2011 (English)In: 14th Toulon-Verona Conference: Organizational Excellence in Service, 1-3 September, 2011, Alicante, Spain / [ed] Jacques Martin and Claudio Baccarani, University of Alicante and University of Oviedo, Spain , 2011, 22-35 p.Conference paper (Other academic)
Management systems are widely used for creating order, minimising risks and for assuring performance. Management systems are in many occasions integrated since this has been found to be beneficial. In this paper a model for a fully integrated management system (IMS) based on the three axes of level, extent and scope of integration is tested for relevance. The studied system permits the integration of all relevant process dimensions. The research is only in a pilot stage, but the initial results are promising and indicate that there are advantages in using the process view as a base for identifying critical aspects to be managed. A review of the current situation for system integration is studied and the model is subjected to some tests using Sweden as a case. The background study shows that system integration still is limited, especially when comparing with a fully integrated IMS. The feedback from the organisations interviewed is positive and supports continued work with development of the model.
Place, publisher, year, edition, pages
University of Alicante and University of Oviedo, Spain , 2011. 22-35 p.
Integrated Management Systems; stakeholders; risk assessment
Research subject Quality Technology and Management
IdentifiersURN: urn:nbn:se:hgo:diva-1299ISBN: 9788890432712OAI: oai:DiVA.org:hgo-1299DiVA: diva2:477005