Secure e-Government Adoption: A Case Study of Tanzania
2011 (English)In: Proceedings of the European Security Conference (ESC 2011), Örebro, Sweden, 2011, 18-32 p.Conference paper (Refereed)
This paper presents a case study for secure e-government services adoption in Tanzania, where four organizations are studied. In the process, to compare the adoption process both private and public organizations were critically studied. The study utilizes a mixed research method that combines the use of both qualitative and quantitative methods for questionnaire preparation, data collection, and processing and analysis. The study also reviewed different adoption models, where seven hypotheses were constructed. The results show that out of the seven constructed hypothesis four were supported: Perceived usefulness has a positive influence on the behavioral intention and use of e-government services; perceived trust has a positive influence on the behavioral intention of a user on the usage of e-government service; higher levels of perceived IT security has a positive and significant effect on perceived trust; and behavioral intention has a direct and positive effect on the actual usage and adoption of technology of e-government services. Also, we found that private organization appears to be earlier adopters of technology and offers more secure e-services sooner than public organizations.
Place, publisher, year, edition, pages
2011. 18-32 p.
e-Government, e-Services, technology adoption, IT security, socio-technical factors
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-67183OAI: oai:DiVA.org:su-67183DiVA: diva2:469600
European Security Conference