Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Kartläggning och analys av tjänsteprocessen i IKEA-varuhus ur kundens perspektiv
Karlstad University, Faculty of Economic Sciences, Communication and IT.
2011 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Place, publisher, year, edition, pages
2011. , 76 p.
Keyword [sv]
Tjänst, tjänsteprocess, tjänstekarta, kundupplevd kvalitet, tjänstedominerad logik
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:kau:diva-9008Local ID: FEK D-94OAI: oai:DiVA.org:kau-9008DiVA: diva2:469013
Subject / course
Industrial Engineering and Management, Master of Science
Uppsok
Technology
Supervisors
Examiners
Available from: 2012-01-25 Created: 2011-12-22 Last updated: 2012-01-25Bibliographically approved

Open Access in DiVA

fulltext(1421 kB)1553 downloads
File information
File name FULLTEXT01.pdfFile size 1421 kBChecksum SHA-512
7fcc1866dd5aa92f99fe45006be35b502bf30e606a53b13a23e57f393404ba2f66410d6b70879b09e2c6ce70c20965798ec5019292359763cd48864ea4b9635d
Type fulltextMimetype application/pdf

By organisation
Faculty of Economic Sciences, Communication and IT
Production Engineering, Human Work Science and Ergonomics

Search outside of DiVA

GoogleGoogle Scholar
Total: 1553 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 348 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf