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Design for Places of Collaboration
Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
2011 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis reports a research effort that comprises six papers and a cover paper. In essence, the thesis contributes to the understanding of collaborative settings by introducing the perspective of ‘places of collaboration’. This perspective is particularly important when designing computer-based technologies that support collaborative settings.

 

The starting point and overall research aim is to understand people’s efforts to configure their current context for the purposes of collaboration. The cover paper of the thesis comprises a theoretical reflection and examination of four collaborative settings. The settings have been studied in situ through ethnographic inquiry and the results are reported in the six papers enclosed in the thesis. In my theoretical reflection, the concepts of ‘place’, ‘space’ and ‘boundary objects’ are central.

 

The studies revealed that people’s efforts to configure the current context create and reflect a ‘place of collaboration’. In other words, the effort to configure the context results in a practice characterized by an understanding of how to cooperate; a collaborative practice that constitutes a ‘place of collaboration’. During this configuration, the space and the use of materiality in this space are important parts in the creation of a place of collaboration. In addition, people configure collaborative contexts of intersecting practices by creating boundary objects. Boundary objects serve as mediators in a place-making process for the integration of places into a ‘place of collaboration’ for several practices. What is more, the dynamics of a place of collaboration may affect changes in existing modes of working and in computer-based tools that have been introduced into the workplace. The people and practices that constitute the place will in turn re-configure the place of collaboration, including the space and objects available due to the new circumstances.

 

People’s configuration of their current context reveals crucial aspects about the place of collaboration that must be considered also when designing to support this setting. However, this configuration may not necessarily equal efficiency and effectiveness, as evaluated by actors external to this context. The conclusion of this thesis is that future research and design should consider how to support people in their own effort to configure their collaborative context.

Place, publisher, year, edition, pages
Blekinge Tekniska Högskola, 2011. , 195 p.
Series
Doctoral Dissertation Series No. 2011:08, ISSN 1653-2090 ; 08
Keyword [en]
Collaboration, Computer-Supported Cooperative Work, Place, Space, Boundary Objects
National Category
Human Computer Interaction
Research subject
Design; Computer and Information Sciences Computer Science, Computer Science; Computer and Information Sciences Computer Science, Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-15960ISBN: 978-91-7295-207-2 (print)OAI: oai:DiVA.org:lnu-15960DiVA: diva2:462128
Available from: 2011-12-08 Created: 2011-12-06 Last updated: 2011-12-08Bibliographically approved
List of papers
1. Exploring cooperation through a binder: A context for IT tools in elderly care at home
Open this publication in new window or tab >>Exploring cooperation through a binder: A context for IT tools in elderly care at home
2007 (English)In: Proceedings of the 10th European Conference on Computer-Supported Cooperative Work, 2007Conference paper, Published paper (Refereed)
Research subject
Computer and Information Sciences Computer Science, Computer Science
Identifiers
urn:nbn:se:lnu:diva-5043 (URN)
Conference
European Conference on Computer-Supported Cooperative Work
Note
Nummer: Available from: 2010-04-28 Created: 2010-04-28 Last updated: 2011-12-08Bibliographically approved
2. Integrated care in the daily work: Coordination beyond organisational boundaries
Open this publication in new window or tab >>Integrated care in the daily work: Coordination beyond organisational boundaries
2009 (English)In: International Journal of Integrated Care, ISSN 1568-4156, E-ISSN 1568-4156, Vol. 9, no july 2009, 1-8 p.Article in journal (Refereed) Published
National Category
Engineering and Technology
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-2130 (URN)
Available from: 2010-04-06 Created: 2010-04-06 Last updated: 2017-12-12Bibliographically approved
3. Interacting through avatars: Virtual worlds as a context for online education
Open this publication in new window or tab >>Interacting through avatars: Virtual worlds as a context for online education
2010 (English)In: Computers and education, ISSN 0360-1315, E-ISSN 1873-782X, Vol. 54, no 4, 1020-1027 p.Article in journal (Refereed) Published
National Category
Computer Science
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-2129 (URN)10.1016/j.compedu.2009.10.007 (DOI)
Available from: 2010-04-06 Created: 2010-04-06 Last updated: 2017-12-12Bibliographically approved
4. Collaborative e-marketplaces containing clusters of SMEs: Drivers and barriers in the local food sector
Open this publication in new window or tab >>Collaborative e-marketplaces containing clusters of SMEs: Drivers and barriers in the local food sector
2011 (English)In: 44th Hawaii International Conference on System Sciences (HICSS), 2011, IEEE conference proceedings, 2011Conference paper, Published paper (Refereed)
Abstract [en]

This paper explores the current context of collabo­ration between small local food producers. The aim is to facilitate the design and maintenance of trust­worthy collaborative e-marketplaces containing clusters of SMEs. An ethnographic approach was used and data was collected through observations, interviews and questionnaires. Our findings reveal both drivers to exploit and barriers to harness enabling trustworthy collaboration. Our current test bed is based on a research and design context that lacks mechanisms for governance. To take full advantage of the drivers and to tackle the barriers in a fruitful way, there is a need for a flexible infra­structure that allow for structured requirements, contractual agreements and validation of proposed collaboration services. To address this, we take advantage of recent developments in cloud computing, more specifically the integration of Platform as a Service (PaaS) in the support system.

Place, publisher, year, edition, pages
IEEE conference proceedings, 2011
National Category
Computer and Information Science
Research subject
Computer and Information Sciences Computer Science, Computer Science; Computer and Information Sciences Computer Science; Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-8472 (URN)10.1109/HICSS.2011.111 (DOI)2-s2.0-79952953656 (Scopus ID)978-1-4244-9618-1 (ISBN)
Conference
HICSS-44, Kauai, HI, 4-7 Jan. 2011
Available from: 2010-09-16 Created: 2010-09-16 Last updated: 2014-08-28Bibliographically approved

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