Implementing Lean in Swedish Municipalities and Hospitals: Initial effects on the work system
2011 (English)In: FALF2011:Det nya arbetslivet, Luleå: FALF , 2011Conference paper (Refereed)
This paper is the first preliminary product of a three year interactive research project, studying the effects of Lean when introduced in Swedish municipalities and hospitals. Focus of the paper is the implementation process (more specifically, employee participationand facilitated learning) and changes in the work system (focusing on work content, organization and work environment). The empirical data has been collected through interviews and group interviews in three municipalities and one hospital. These results, together with the discussion and analysis, shows firstly that the implementation processes of the studied units are characterized by a medium or high level of opportunities for employee participation and learning, although this is produced in different ways. Second, the changes in the work systems mostly affect the organization of the work, through reorganization and redistribution of the work tasks, rather than changes in how the work tasks are performed.This has lead to more orderly and structured work processes. Lastly, the employees’ reactions to these changes have been mostly positive, although not exclusively so. However, it is important to stress that the employee reactions are most likely as much a result of the implementation process, as of the changes in the work systems. Longitudinal studies are therefore needed to study the long term changes in the work system and the effects on employee health, which will be the next step of this research project.
Place, publisher, year, edition, pages
Luleå: FALF , 2011.
Lean, municipalities, hospitals, working conditions, participation, learning
Work Sciences Production Engineering, Human Work Science and Ergonomics
IdentifiersURN: urn:nbn:se:kth:diva-49662OAI: oai:DiVA.org:kth-49662DiVA: diva2:460019
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QC 201112012011-12-012011-11-282011-12-01Bibliographically approved