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Anhörigas upplevelser av hur sjuksköterskor på ett äldreboende ger information, lyssnar in och ger stöd gällande vårdtagaren: en kvalitativ studie
University of Gävle, Faculty of Health and Occupational Studies, Department of Health and Caring Sciences.
University of Gävle, Faculty of Health and Occupational Studies, Department of Health and Caring Sciences.
2011 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syftet med studien var att beskriva anhörigas upplevelser av hur sjuksköterskor på ett äldreboende gav information, lyssnade in och gav stöd gällande vårdtagaren.

Studien genomfördes som en kvalitativ beskrivande intervjustudie, där urvalet gjordes genom bekvämlighetsurval. Deltagarna rekryterades från ett äldreboende i en mindre kommun i mellansverige. Författarna kategoriserade intervjumaterialet av sammanlagt åtta intervjuer, vilket gav fyra huvudkategorier: Bristande kontakt.  Kommunikation med underkategorierna; Hur sjuksköterskor informerar samt brister och förbättringar i vården. Att bli sedd och uppmärksammad. Trygghet. Resultatet visade att kontakten och informationen från sjuksköterska till anhörig var bra, dock brast den i kontinuitet. Anhöriga ansåg att sjuksköterskorna lyssnade samt uppmärksammade dem på ett tillfredställande sätt, genom små enkla medel. Trygghet för vården ansåg anhöriga bestod delvis av spontant stöd från sjuksköterskorna men att det i nuläget till viss del saknades. Det behövs tydligare riktlinjer för att involvera anhöriga då många anhöriga är en del av vårdtagarens liv, samt att ett förbättrat samarbete kan stärka förtroendet mellan sjuksköterska, anhörig och vårdtagare vilket i slutändan leder till trygg och god vård för vårdtagaren.

Abstract [en]

The aim of this study was to describe family members' experiences of how nurses in a nursing home provided information, listened in and gave support regarding the resident.

The study was conducted as a qualitative descriptive interview study, where the selection was made through convenience sampling. The participants were recruited from a nursing home in a small municipality in central Sweden. The authors categorized the interview material of a total of eight interviews, resulting in four main categories; Lack of contact. Communication, with the subcategories; How nurses inform, and deficiencies and improvements in care. To be seen and acknowledged. Security. The results showed that the contact and information from nurses to family members was good, but lacked in continuity. Family members felt that the nurses listened and took note of them in a satisfactory manner, by small and simple means. Family members also felt that spontaneous support from the nurses would give a greater sense of security, but is currently partly missing. There is a need for more precise guidelines for how to involve family members, as they are a part of the residents’ life, and improved cooperation can strengthen the trust between nurse, family members and residents, which ultimately leads to a safe and proper care for the residents.

Place, publisher, year, edition, pages
2011. , 18 p.
Keyword [sv]
anhöriga, sjuksköterskor, information, lyssna in, stöd
National Category
Basic Medicine
Identifiers
URN: urn:nbn:se:hig:diva-10937Archive number: SSKVk09-03OAI: oai:DiVA.org:hig-10937DiVA: diva2:459540
Subject / course
Nursing science
Educational program
Nursing
Uppsok
Medicine
Supervisors
Examiners
Available from: 2011-11-28 Created: 2011-11-25 Last updated: 2011-11-28Bibliographically approved

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