Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Coping with deviation and decision-making
Mälardalen University, School of Innovation, Design and Engineering. (Produktrealisering)
Mälardalen University, School of Innovation, Design and Engineering.
2011 (English)In: 18th INTERNATIONAL CONFERENCE ON ENGINEERING DESIGN, ICED11: Impacting society through engineering design / [ed] Culley S.J., Copenhagen: Design Society , 2011, 429-440 p.Conference paper, Published paper (Refereed)
Abstract [en]

Structured models, such as gated models, are used in order to manage the complexity of the multiproject environment. The aim in following these prescriptive models creates strong interrelationships of activities in the projects. The project system becomes sensitive to unexpected events that can influence the system negatively. When managing a project in a highly-interrelated project environment, it is not possible to anticipate every possible external influence on the project.

Deviations from the planned operations are inevitable but teams rarely get credited for the skilled way in which they manage to cope with these unexpected events.

The research in this paper investigates how decisions are made in practice regarding managing these deviations. A project-as-practice approach has been used for studying praxis on a micro-level in a project and to capture contextual circumstances.

Results show how these praxes correspond to four different consequences of decisions and reveal the decision strategy used to manage the deviation. The characteristic of the decision-making process is described using the Garbage-Can model in order to highlight distinctive features of managing deviations.

Place, publisher, year, edition, pages
Copenhagen: Design Society , 2011. 429-440 p.
Keyword [en]
Deviation, practice, decision-making, Garbage-Can model, and project-as-practice.
National Category
Engineering and Technology
Research subject
Innovation and Design
Identifiers
URN: urn:nbn:se:mdh:diva-13219ISBN: 978-190467021-6 (print)OAI: oai:DiVA.org:mdh-13219DiVA: diva2:452671
Conference
18th International Conference on Engineering Design, ICED 11;Copenhagen;15 August 2011 through 18 August 2011
Funder
XPRES - Initiative for excellence in production research
Available from: 2011-10-31 Created: 2011-10-31 Last updated: 2012-10-08Bibliographically approved
In thesis
1. Coping with decisions on deviations in complex product development projects
Open this publication in new window or tab >>Coping with decisions on deviations in complex product development projects
2012 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

A strong need for resource efficiency within manufacturing companies have been driven extensively through pro-active planning and methods which have naturally resulted in an increased amount of strong couplings between product development projects, their activities, and resources. These strong couplings mean a high level of complexity where deviations are likely to occur on a regular basis which can spread quickly and have far reaching consequences. Praxis related to treatment of such deviations in product development projects has not been widely discussed. The subsequent question is therefore How are decisions on managing deviations made in practice?

A Practice approach has been adopted in this research and led on to the use of context sensitive research methods in order to collect relevant data. The main amount of data has been gathered through one year of participant observations and document retrieval in a product development project. Also, a large amount of interviews have been used as a method for collecting data.

38 deviations have been analysed through the identification of praxis which has been primarily analysed by three theories. The first theory, decision roles, has been used to clarify the different types of uncertainties people within complex product development projects need to manage in practice. The second theory, loosely coupled systems, shows how temporary organizing by loose couplings enables parallel management of both planned and unplanned activities when deviations occur. The third theory, Sensemaking, have been used to characterise processes related to different types of uncertainties.

Conclusions are drawn regarding how people acts related to deviations are directly dependent on the types of uncertainties of the context as well as the situation itself. Uncertainties regarding choices, responsibilities, mobilization, and legitimization combined with the temporary organization leads to certain praxis patterns. The patterns can be used by project managers and other decision makers as a way of discussing temporary organization and how process emerge within the organization today, and how they would like resulting processes to be managed when deviations occur.

Place, publisher, year, edition, pages
Västerås: Mälardalen University, 2012
Series
Mälardalen University Press Dissertations, ISSN 1651-4238 ; 112
National Category
Engineering and Technology
Research subject
Innovation and Design
Identifiers
urn:nbn:se:mdh:diva-13224 (URN)978-91-7485-049-9 (ISBN)
Public defence
2012-01-20, Raspen, Smedjegatan 37, Mälardalens högskola, Eskilstuna, 10:00 (English)
Opponent
Supervisors
Funder
XPRES - Initiative for excellence in production research
Available from: 2011-10-31 Created: 2011-10-31 Last updated: 2012-12-21Bibliographically approved

Open Access in DiVA

fulltext(86 kB)597 downloads
File information
File name FULLTEXT02.pdfFile size 86 kBChecksum SHA-512
7c93afba3db8c7d2096a218e1530c73cd29156fc0e91b49f0f7bd7a56b5fa999cbd3e2e97a43bbb47ff0d693c1d04b2f8605d7c3964d43e76119eadd259a57a9
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Eriksson, Joakim
By organisation
School of Innovation, Design and Engineering
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar
Total: 597 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 77 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf