Differently-Abled Persons with ICT Ability - Inclusion and Empowerment in Sri Lankan Rural Areas via Telecentres
2011 (English)In: Proceedings of Cambridge International Conference on Open, Distance and e-Learning, 2011, 2011Conference paper (Refereed)
ICT facilities are unevenly spread in many countries and Sri Lanka definitely has its internal digital divide. The fast growth of ICT services in urban areas are not matched on the countryside. Telecentres in the Sri Lankan Nenasala network have frequently been used to support poor and isolated regions in a try to bridge the digital divide. This article is based on observations and interviews with the staff at the Koslanda Nenasala during two visits to the telecentre. The aim of this case study is to examine and discuss if a telecentre managed and operated by disabled persons could serve as a hub for inclusion and empowerment of other disabled people in a rural region. Findings shows that disabled persons can organize and run a telecentre in an innovative way with results above average. The Koslanda Nenasala has contributed to empowerment and career opportunities for disabled people in the region. The Koslanda organization and service model has also been replicated at five other telecentres in the Sri Lankan Hill Country. Other problems identified for a telecentre run and used by disabled persons are the costs for qualified staff and transportations. Telecentres in general are depending on Internet access and this dependency is even stronger for a telecentre managed and used by disabled people.
Place, publisher, year, edition, pages
ICT4D, Inclusion, Telecentres, Nenasala, Education for all, Sri Lanka
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-63490OAI: oai:DiVA.org:su-63490DiVA: diva2:450261
Cambridge International Conference on Open, Distance and e-Learning 2011, 25-28 September 2011, Cambridge, UK