Client-Consultancy Relationship in ERP Implementation from Consultancy Aspect: A Case Study in Turkey
Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Consultancy practices have significant influence on the ERP (Enterprise Resource Planning) project success. In this sense, client-consultant relationship comes into prominence in terms of project achievement. Therefore client-consultant relationship needs to be understood in depth in order to strengthen the consultancy practices and eliminate problems between two parties. Hence, in this research client-consultant relationship is examined from ERP consultancy aspect during ERP implementation phase in Turkey. Some factors that influence this relationship is evaluated and existing client-consultant models are analyzed whether they are compatible with the client-consultant relationship within ERP concept. Cultures basis as an influential factor is examined in order to understand this impacts on this relationship. ERP consultancy profile and partially client profile are drawn in order to have deep insight of this relationship.
Place, publisher, year, edition, pages
2011. , 120 p.
ERP consultancy, client-consultant relationship, ERP implementation, client - consultant relationship models, Hofstede cultural dimensions, software packaged culture
IdentifiersURN: urn:nbn:se:lnu:diva-15044OAI: oai:DiVA.org:lnu-15044DiVA: diva2:450253
Master Programme in Information Systems, 120 credits